We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.
We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.AAA NCNU is genuinely concerned about your safety and the health of all of our Team Members.
As a result, should you be offered a position with our Club, you will be required to establish that you have been fully vaccinated against the COVID-19 virus, unless you are able to establish a bona fide exemption from this requirement, or where prohibited by law.At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks.
We believe everything you do outside of work adds to who you are at work.
We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.Why Work For Us?Great Pay
– $21.85 hourly with the potential to make up to $1,300 per month with quality and productivity incentivesTraining
– You’ll attend a thorough, comprehensive, training programBenefits
– Medical, Dental, Vision, wellness program and more401k Matching
– $1 for $1 company match up to 6% of payMonthly bonus potentialPaid Time Off
– Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activitiesCollaborative Environment
– AAA will value your contribution to providing exceptional service to our membersEssential FunctionsDriving and operating a service vehicle (i.e.
flat tire changes, lock-out, fuel delivery services, etc.)On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solvingLeverages sales skills for offering products and services from AAA to member during service interactionUtilizing on-board computer, radio communications, and mapping systemsCompletion of daily paperwork (i.e.
call-logs, battery invoices, cash receipts, etc.)Knowledge/Skills/AbilitiesClear and proficient verbal and written communication even under pressureCommon knowledge of vehicle components and the common reasons for vehicle failureDemonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriatelyAbility to drive a manual/automatic shift vehicleEducation & Experience/Licenses & CertificationTwo (2) years of experience in a customer contact roleEducation and training.
I.E.: AAA Compliance Training, RPST,TSAAC, Lock-out, PSP, Battery Service TrainingVocational technical automotive training/certification or equivalent experience (preferred)ASE (Automotive Service Excellence) certification(preferred)Work Environment/Physical RequirementsWorks outdoors at vehicle sites when servicing vehicles.
Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls.
Works in all weather and all traffic conditions.
Vehicle recovery sites may be wet, messy and hazardous.
Service Providers are required to provide a photograph for identification purposes.ERS