Now Interviewing Field Sales Associates and Experience Experts
– Signing Bonus Available!!!
About the role
2020 Companies and Enjoy have partnered with some of the world’s biggest technology companies to revolutionize retail.
As a full-time Expert, you will deliver personalized shopping experiences for customers at their home or office.
We are looking for Experts who are passionate about building relationships with customers by identifying their needs and selling upgraded solutions.
Your ultimate goal is to create an inspiring mobile store experience.
We are a growing company with many opportunities to expand your experience and grow as an individual.
Excel in your first six months and you’ll find many opportunities to move into leadership roles and beyond.
What’s in it for you?
Hourly pay starting at $19.00 per hour and based on candidate experience and market location.
Earn a sales commission, paid monthly.
Drive a company vehicle.
Eligible for medical, dental, vision insurance.
Vacation, holidays, sick leave and parental leave available.
Signing Bonus
Our $1500 signing bonus details are as follows:
Your entitlement to receive $500 of the Signing Bonus (less applicable withholdings and deductions) will vest 60 days after the Start Date, provided that you are actively employed by the Company and have not given notice of your intent to resign from your employment on or before the vesting date; and
Your entitlement to receive $1,000 of the Signing Bonus (less applicable withholdings and deductions) will vest 120 days after the Start Date, provided that you are actively employed by the Company and have not given notice of your intent to resign from your employment on or before the vesting date.
Description
So, what does a day in that life look like?
Let’s break down the Expert position.
You receive full-time employment.
That includes benefits and rewards based on your performance.
You work 4 days a week.
We serve customers from 8am-8pm and work 10-hour shifts.
Sometimes there are earlier shifts…
grab that coffee!
You start the day with a team meeting.
In this “huddle,” you and your team will meet to set goals and expectations as well as celebrate victories!
You drive a company-provided vehicle.
We call this your “store”.
No need to put miles on your own car!
You’ll use our ride to meet around 8 customers per day, giving each one the dedicated time they need to set up their new device and shop for additional accessories and services.
You’ll use our proprietary app to guide your day.
Our Enjoy-designed “Expert App” serves as your hub and guide to keep you connected with your team.
It’s even designed to alert you when it’s time for a break!
You’ll stay safe.
At Enjoy, the safety of our Experts and customers is our highest priority.
We adhere to strict Covid-19 safety protocols, and our health safety track record during this pandemic has been remarkable.
For more details, visit enjoy.com.
Responsibilities
Provide an amazing customer experience.
Focus on enriching and improving customers’ lives by offering personalized solutions in every experience.
Through this, you will meet / exceed your performance and sales goals.
Become an integral part of the team by developing deep connections with your fellow teammates, in your local market and across the country.
Be the first to learn about our partner’s new products, accessories, and services.
Demonstrate customer care by establishing clear goals and expectations for each experience.
Participate in daily team meetings and provide feedback to your team and the company on a regular basis to make us better.
Meet and strive to exceed your established performance and sales goals.
Identify with and live our values, which are Kindness, Justice, Winning Together, Growth Mindset and Experience Obsessed.
Click here to learn more about them!
Qualifications
Must be at least 21 years of age.
2+ years of prior experience in retail/sales role desired.
Flexibility with your schedule.
This role is for a four day work week with 10-hour shifts.
This can include possible overtime, evenings, weekends and occasional holidays.
Valid driver’s license with at least 1 year of driving experience and less than 4 violations within the past 3 years.
Good driving record to be able to drive company vehicle in a safe and responsible manner while working and traveling in inclement weather.
Must be comfortable driving for long periods of time.
Ability to safely lift up to 50 lbs and stand for long durations.
Impeccable attendance, punctuality, and time management.
In-home service means exposure to dogs or other animals.
Ability to travel for the first week of training.
About You
You are obsessed with providing the best customer experience possible.
We are building the business one experience at a time, which means each and every one counts.
You want to have pride in what you do and the company you work for.
You have strong sales and customer service experience.
You easily establish rapport and genuinely care about our customers needs.
You are able to quickly offer relevant solutions based on customer needs.
You love being on the go and have the ability to deliver great experiences regardless of the situation.
You thrive in a fast-paced, growing startup environment.
You are comfortable receiving and giving feedback.
You have the confidence to make independent decisions.
You embrace change and love to learn and grow every day.
You want to be a part of something that hasn’t been done before
– we are creating a whole new shopping experience!
About Enjoy
We are creating a whole new channel for retail – the Mobile Store.
Experts bring the best of the store directly through the customer’s door.
We offer same-day delivery and setup for today’s premiere mobile devices; this pairs the convenience you’d get from shopping online with the confidence you’d get from a store, all in the comfort of your own home.
Enjoy was founded 6 years ago and continues to scale rapidly.
We are currently operating in 74 cities globally, with more expansion on the horizon.
We’re a mission-driven organization focused on bringing joy to people’s lives while creating great jobs for a digital world.