Location: 00122 LAX Active- CA
Address: 5959 W Century Blvd Los Angeles, Ca 90045
We are committed to inspiring and empowering our people to live fit and healthy lives. We are driving our mission of helping people—team members and members alike—to become the best version of themselves. Getting What You Want We at 24 Hour Fitness are committed to helping everyone get what they want. What do you want? If you are passionate about improving your life and the lives of others now, here’s the place to start.24 Hour Fitness is one of the nation’s largest mid-tier fitness providers on a strong growth trajectory. Throughout our company’s history, we’ve always been passionate about helping people change their lives through fitness. We’ve changed the landscape of the fitness industry and pioneered the concept that fitness can be accessible, affordable and a way of life for everyone. And now we’re looking for committed and dedicated sales people to help grow our business, so that we can share the promise of 24 Hour Fitness with more people.
As one of our Membership Counselors (MC) you generate revenue by creating excitement over goal attainment, enrolling members, and being in relationship with potential, new and existing members.Your earning potential is limited only by your own personal drive and willingness to succeed. This position is an hourly (non-exempt) position that provides a base hourly rate plus the potential to earn additional compensation once reaching a specified productivity threshold.
The MC generally reports to either the Club Manager or Membership Manager, and is responsible for performing the following activities for the club: Welcoming People: Prospect and Generate Leads
Build community ties using company provided tools/programs. (i.e., Community outreach/Local Promotions, Corporate Sales on-sites).Create new business internally through member promotions, referrals and the dissemination of guest passes.Create new business externally through outside promos (hot spot mini promos and planned events).Reach out to potential members by phone and set appointments for potential new business.Promote specials to current and future guests.Complete agreements and manage daily planner/leads.Successfully attain personal revenue targets.
Club Tours and Presentations
Tour potential members through the club and connect the guest to the facility, equipment, services and amenities.Understand how 24 Hour Fitness’s products/services will satisfy the potential member’s needs.Ask questions, build rapport and earn the right to help the potential member find the path to reach their goal.Communicate professionally and authentically and find what holds the highest value to the potential member on a personal level.Effectively and professionally enroll guests using 24 Hour Fitness sales techniques and protocol.Adhere to specific Membership Agreement Procedures (MAP) when enrolling members and guests.
Customer Service
Follow up with members that have enrolled to ensure we are exceeding expectations.Provide the highest level of customer service possible when communicating and interacting with guests.Assist in maintaining a clean and operational facility.
Qualifications
1-3 years of customer service or sales experience preferredCompetitive drive to succeed in a commission sales and performance based cultureMust complete company sales training and orientation programExcellent customer service and communication skillsIndependent, self-starter with strong organizational skills and passion for helping others lead healthy and fit lives.High School Diploma or GED required
Job Type: Full-time
Experience:
- Sales/Customer Service: 1 year (Required)
Education:
- High school or equivalent (Required)
Location:
- Los Angeles, CA 90045 (Required)