Sales Advisor: JOB SUMMARY The Sales Advisor (SA) generates revenue by exhibiting strong and effective lead generation /sales skills, and providing excellent customer service to potential, new and existing members.
This role is responsible for delivering an inviting, friendly and supportive experience our members and guests, and executing the team member basics of being on time and complying with the dress code.
The Sales Advisor is also responsible for obtaining qualified leads through internal and external marketing efforts, setting appointments, and enrolling new members by using company sponsored presentation tools.
Responsible for the successful attainment of personal revenue targets.
The Sales Advisor must exhibit behaviors that are in alignment with our vision of being passionate about inspiring and empowering our members to live fit and healthy lives.
1.
Prospecting and Lead Generation Obtain leads from within the community using company provided tools/programs.
(i.e.
Community outreach/Local Promotions, Corporate Sales on-sites).
Generate leads/new business internally through member promotions, referrals and the dissemination of guest passes.
Must be comfortable contacting leads generated via the phone.
Responsible for effectively setting appointments for all leads and potential new business opportunities.
Communicate and promote local and global marketing campaigns to leads and members.
Manage and follow up on leads/business by using our Lead Management System (agreement completion and daily planner/lead management).
Execute daily planner to track and plan for successful lead management and selling activities.
Must consistently achieve or exceed personal sales goals.
2.
Club Tours & Presentations Tour potential members through the club and describe the facility, equipment, services and amenities.
Understand the specific needs of each touring guest and how 24 Hour Fitnesss products/services will satisfy those needs.
Communicate memberships/offers in a clear and concise manner using Company provided presentation tools.
Responsible for effectively and professionally enrolling guests using Company sales techniques and protocol.
Adhere to specific Membership Agreement Procedures (MAP) when enrolling members and guests.
3.
Customer Service Follow up with members that have enrolled to ensure we are exceeding expectations.
Provide the highest level of customer service possible when communicating and interacting with guests.
Assist in maintaining a clean and operational facility.
Knowledge, Skills & Abilities In-depth knowledge of sales practices and techniques.
General understanding of Fitness Industry.
Ability to work with computers.
Good interpersonal communication skills.
Excellent customer service skills.
Independent, self-starter with strong organizational skills.
Ability to work as part of a team.
Minimum Educational Level/Certifications High School Diploma or GED.
Must complete company sales training and orientation program.
Job Type: Part-time Experience: Sales: 1 year (Required)