Job Description PRIMARY DUTIES & RESPONSIBILITIES: Primary point of contact for patient relations in person and by phone Greet patients and assist in resolving patient concerns and escalating as appropriate Check patients in/out and collect co-payments, give receipts, and reconcile payments Verify patient demographics and insurance information in CS-Link/Epic Schedule appointments and complete patient registration Process and track referrals and authorizations for various insurance types Handle patient/provider correspondence Explains polices, procedures, or services to patients Sanitize workspace using provided supplies and following department guideline Company Description AlphaProTemps is specialized in providing “best-in-class” professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.
Associated topics: client, deskside, front desk, help, pc, service, technical support specialist, technician, technician i, technician iii