Patient Account Representative

Who We Are Valley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services.

Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home.

A vital resource for healthcare, we are the region’s largest employer, a dependable community partner, and are at the leading edge of clinical innovations.

We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.

What You Will Do: Patient Account Representative will have a working knowledge of all medical insurance types of payers to include, filing accurately and timely claims; Working knowledge of insurance policies and procedures will be necessary to work unpaid or denied claims; Follow-up and research of all claims not processed and paid within 30 days, which will include checking payor websites, correspondences from payors, denial notices, or calling payors; Be able to communicate clearly and concisely with customers / patients to ensure timely payment of all outstanding balances; Responsible for other duties as assigned and assist other staff with priority tasks when necessary.

What You Will Bring: Education High School Diploma or GED required One year of medical insurance billing experience required Experience One year of ICD-10 coding experience required Qualifications Strong organizational skills required Strong clerical/computer data entry skills required Excellent skills in reading, writing, spelling, grammar, punctuation and mathematical calculations required Ability to type 40 wpm required What You Will Get: Competitive salary Flexible scheduling Health Insurance Paid Time Off Wellness Program Tuition Assistance Retirement Plan Life Insurance some benefits are subject to change due to job status We celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.

We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.

EOE Criminal Background Checks VA State Police 3rd party Background Check Central Registry FLSA Classification Non-exempt Grade 107 Physical Demands 6 A Customer Service 06022021

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