Joybird was founded on the idea that people should never settle when it comes to their home furnishing, but rather have the freedom to be boldly original.
Our custom-made and curated furniture is built to meet the demands and unique tastes of our customers, providing a high-quality product that will be enjoyed for a lifetime.
We are seeking a Lead Full Time Sales Associate to help us make a splash in our hometown as we open our first retail location here in Los Angeles!
As a Full Time Sales Associate you will also be a keyholder.
The ideal candidate will be an ambassador of our brand.
As a member of Joybird’s Retail Sales team you will be focused on delivering the best possible overall customer experience.
As the first-responding front line of Joybird, dedication, professionalism, communication, self-motivation and a strong sense of empathy are essential qualities in an ideal Joybird Sales Associate.
You must love a high-energy, ever-evolving, fast-paced working environment where your responsibilities are shifting, but the quality of your impeccable service and delivery remains stellar, no matter what.
What You?ll Do: * As a Key Holder you exhibit an aptitude for managerial responsibilities.
This position is responsible for opening and closing the store and performing other duties in the absence of management.* Oversee the sales floor in periods of high volume and provide support for new employees.
In addition, you will ensure the store is clean and organized.* Learn and become an expert on the full Joybird catalog and provide style advice and product recommendations to suit a customer?s unique needs.* Assist our leadership team to create programs and initiatives to make our customers?
experiences even better* Share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.* Relentlessly deliver an exceptional customer experience, building rapport easily and ensuring every customer leaves with 110% satisfaction.* Listen and acknowledge customer feedback and complaints, empathize and present the best possible solution.* Uphold and embrace Joybird?s mission and core values.
What We?re Looking For: * A skillful guide ?
You clearly walk the customer through their purchase and set expectations for delivery and your strong ability to display your expertise and exceed customer expectations means you?re the one shaping customers?
opinions of our brand.* Results driven – You seize every opportunity to create promoters and relish exceeding any goal put before you.* Obsessed with the customer experience – You look to provide a tailored experience to each and every customer who walks through our doors.
You have a knack for connecting with people and the ability to provide the solution they?re looking for.
You are not satisfied until the customer is.* A welcoming host – You are energized by interacting with customers and are able to be mobile on the sales floor for extended periods of time.
You are able to lift and mobilize medium to large items up to 50 lbs while using appropriate equipment and safety techniques* Available and adaptable
– You truly own your business and are able to work evenings, weekends and holidays Our Core Values: * Customer-centric ?
You are passionate about delivering an end-to-end WOW experience for every customer.
* Transparent ?
You exchange information and feedback frequently to strengthen relationships, ensure alignment, and elevate problem solving.
* Results-driven ?
You aim high and go beyond tradition and standards to reach our goals.* Constantly evolving ?
You’re never satisfied and are unafraid to be a better version of yourself.
Perks: * Competitive salary* Generous benefits including medical, dental, vision, FSA, 401(K) * Ample Paid Time Off* Fully stocked pantry with your choice of snacks and drinks* Furniture discounts (for friends and family too!)