Job Description
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers’ needs and identifying sales opportunities.
- Answering potential customers’ questions and sending additional information per email.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Ability to build and manage pipeline of opportunities with a successful closing rate.
- Ability to qualify customer for growth expectation and market share.
- Eligible to work from home up to 75% of the time.
- Perform effective online demos to prospects.
- Upselling products and services.
- Researching and qualifying new leads.
- Closing sales and achieving sales targets.
- High school diploma/GED.
- BA/BS degree or equivalent preferred
- Previous experience in an outbound call center or a related sales position preferred minimum of 3 years.
- Proficiency in Microsoft Office and CRM software such as Salesforce.com.
- Excellent communication skills, both verbal and written.
- Ability to work from home with strong work ethics.
- Good organizational skills and the ability to multitask.
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to achieve targets.
- First Three Months will work at our headquarters in Vernon, California Monday through Friday 8:30 – 5:00 PST
- Eligible to work from home up to 75% of the time.
- Participation with Tradeshows throughout the year
- Other task may be assigned
Associated topics: agente de servicio al cliente, answer, call center, call center representative, clerk, customer care associate, customer service associate, intern, service specialist, system support