Inside Sales Representative
Great! opportunity with company located near the Airport seeking an entry level candidate that wants to learn about aviation and grow a career. Able to have a flexible schedule and availability to work weekends, holidays, and OT. The Inside Sales Representative is responsible for spot quotations, making proactive sales calls, managing allocations and bookings. S/he performs opportunity management and customer retention in a team with Outside Sales.
Responsibilities:
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Phone and email communication with customers for potential business
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Completion of verbal discussions with customers back in writing •
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Ensure requested bookings of shipments compliant with regulations for all countries
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Origin countries, transit countries, and destination •
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Submission of quotations per customer requests and meeting perimeters as outlined.
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Ensure calculated for profitability compliance •
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Identify potential opportunities and communicate with management o When Customer indicates type of movements required •
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Follow up with customers on Quotations given o Anticipated ship dates o If unsuccessful, pricing difference, solicit feedback •
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Follow up with smaller customers on potentials and opportunities o Find their niche •
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Finding right product for Customer Needs and upsell to next level when possible o Transport timeline o Special handling requirements •
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Ensure load ability Checks completed on non-standard cargo with authorized agents for check •
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Assist in updates of customer information as needed in IT database •
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Actively promote eChannel usage in communications with Customer o eBooking and eAWB or other •
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Ensure manager advised when Customers non-performance issues below standard o Outline issues for management review and resolve •
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Quality Check of GHA duties when assigned or required o Report to management •
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Perform support duties as assigned or required Qualifications •
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High School Diploma or GED •
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Clerical and Data entry skills •
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Professional communication Skills, Oral and Written •
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Analytical Skills to include problem solving, detail, reasoning •
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Completion of carrier training courses
text ‘sales’ (678) 382-6336
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