Inside Sales Representative

Inside Sales Representative

Great! opportunity with company located near the Airport seeking an entry level candidate that wants to learn about aviation and grow a career. Able to have a flexible schedule and availability to work weekends, holidays, and OT. The Inside Sales Representative is responsible for spot quotations, making proactive sales calls, managing allocations and bookings. S/he performs opportunity management and customer retention in a team with Outside Sales.

Responsibilities:

  • Phone and email communication with customers for potential business

  • Completion of verbal discussions with customers back in writing •

  • Ensure requested bookings of shipments compliant with regulations for all countries

  • Origin countries, transit countries, and destination •

  • Submission of quotations per customer requests and meeting perimeters as outlined.

  • Ensure calculated for profitability compliance •

  • Identify potential opportunities and communicate with management o When Customer indicates type of movements required •

  • Follow up with customers on Quotations given o Anticipated ship dates o If unsuccessful, pricing difference, solicit feedback •

  • Follow up with smaller customers on potentials and opportunities o Find their niche •

  • Finding right product for Customer Needs and upsell to next level when possible o Transport timeline o Special handling requirements •

  • Ensure load ability Checks completed on non-standard cargo with authorized agents for check •

  • Assist in updates of customer information as needed in IT database •

  • Actively promote eChannel usage in communications with Customer o eBooking and eAWB or other •

  • Ensure manager advised when Customers non-performance issues below standard o Outline issues for management review and resolve •

  • Quality Check of GHA duties when assigned or required o Report to management •

  • Perform support duties as assigned or required Qualifications •

  • High School Diploma or GED •

  • Clerical and Data entry skills •

  • Professional communication Skills, Oral and Written •

  • Analytical Skills to include problem solving, detail, reasoning •

  • Completion of carrier training courses

text ‘sales’ (678) 382-6336

#AVAIND 

#AVACB

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