Guest Relations Representative

Vaco Los Angeles is seeking a Guest Relations Representative to join a fast-growing and exciting team in the beverage industry. Duties include providing high-quality customer service and going the extra mile to make sure all customers’ needs are addressed.

This is a hybrid role based in Hollywood, CA with flexible hours. The opportunity offers a fun and casual work environment, room for growth, and a dog-friendly office!

Job Responsibilities:

  • Address incoming inquiries through live chat and email
  • Answer questions about products, inventory, order status, and any other general questions
  • Redirect emails to the appropriate party
  • Handle questions, concerns, and complaints and escalate matters as needed
  • Other related duties

Qualifications:

  • Proven experience in customer service
  • Live chat experience
  • Excellent verbal and written communication skills
  • Strong interpersonal skills

Hiring now.

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