Employee Perks Employee Benefits (401k plans and match opportunities / Company paid Short-Term and Long-Term Disability / Tuition reimbursement / Affordable health insurance options) Competitive compensation with opportunities for annual raises and promotions Community focused culture that allows networking and involvement in Hampton Roads and Parts of North Carolina An employee-focused, diverse, and member relationship driven workplace environment Job Overview Member Service Representatives provide members and potential members with a full range of Credit Union products and services; while processing financial transactions, explaining services, setting up new accounts and loans, responding to problems, and directing members to the appropriate person.
Major Responsibilities Receive and process as directed members financial transactions to include deposits; withdrawals; loan payments; money orders and transfers.
Assist with Branch Office vault opening, closing and balancing procedures Follow all policies and procedures and service the members in a friendly, courteous and professional manner Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/equity loans, overdraft protection and credit card applications Identify opportunities to cross sell products and increase product penetration Position Requirements High School Diploma or equivalent One to three years of similar or related experience Must be able to operate a PC and related software programs with accuracy and speed Active listening and outstanding interpersonal skills are required to effectively communicate with employees and members both in person and by phone EOE/AA/M/F/DISABILITY/VET Human Resources will only contact qualified candidates upon receipt and review of your resume.
No phone calls please.