Job Details Job Location 3
– NC 5000
– Wake Forest, NC Under limited supervision, coordinate, administer, and oversee the Forward Relocation Department claims.
Process and document all property damage and moving related claims, ensuring compliance with relevant policies, procedures, and legislation.
Serve as liaison with external agencies and regulatory bodies in the administration of claims and in the care and disposition of claimants.
Duties and Responsibilities Evaluate property and casualty claims to determine liability, damage and exposure.
Handle third party claims to include negotiations and settlement.
Reviews and evaluates all work-related accident reports for completeness and clarity of data; analyzes data, as needed, to ensure compliance with policy and regulatory requirements.
Provide authoritative advice and counsel to senior management, administrators, and staff on the interpretation and application of property & casualty policies, legislation, regulations, and processes, as well as on loss control procedures and related regulations, design Prepares all necessary forms, records, and documentation, to include statistical analyses and reports, for all claims assigned, as required by various regulatory agencies.
Makes strategic recommendations for reducing the frequency and severity of losses using claims data reports; designs and develops data bases, performs integrated data analyses, and prepares reports.
Processes assigned property and casualty claims and performs other job-related duties as assigned.
Performs miscellaneous job-related duties as assigned.
Knowledge, Skills and Abilities Required Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to use independent judgement and make appropriate insurance claims adjustment decisions and determinations.
Ability to document work in progress.
Conflict resolution and/or mediation skills.
Knowledge of process requirements of administrative hearings and litigation.
Knowledge of data management systems and processes.
Ability to communicate effectively, both orally and in writing.
Minimum Job Requirements High School Diploma or GED; at least 4 years of directly related experience in claims adjusting, investigations, litigation and/or risk management.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.