Overview:
Compensation Package includes base salary up to $100K + Uncapped Commissions
Sonnys Carwash Services – West has an immediate need for an Equipment Sales Rep in our equipment sales group. If you are a passionate technical professional that would like to expand your responsibilities towards a career in sales, we invite you to apply. This is your opportunity to join a fast growing company offering a competitive compensation plan and benefits. Enjoy a robust paid training program allowing you to learn from subject matter experts with proven success.
Utilizes individual technical, communication and product skills to prepare sales quotations for equipment orders and relay information to customers. Develops product designs, generates sales quotations, and handles customer inquiries. Works with team members and sales representatives and coordinates with various departments. Upon completion of training, you will be given additional responsibility and will begin preparing quotations and processing orders and then managing the entire sales cycle for customers. You will learn to develop a consultative sales approach. Your primary responsibility will be working with the Regional Sales Managers on driving profitable sales in an assigned territory and accounts. As you progress, you will be given responsibility for either assigned customers or a geographic territory.
Category: Salary Exempt
Dept: Equipment Sales
Reports to:Sales Manager
Hours: 8:00am 5:30pm, additional hours as needed, some travel required.
Dept: Equipment Sales
Reports to:Sales Manager
Hours: 8:00am 5:30pm, additional hours as needed, some travel required.
Responsibilities:
Training and Gaining Proficiency in the following areas:
- SCWS-W equipment and controls offering, as well as our competitive product offerings.
- SCWS-W sales process. Utilizing CRM to track projects and to provide accurate territory forecasting.
- Processes for site & equipment drawings. Assisting RSMs and distributors with site layout choices & coordination with the CAD Department for site layouts. Coordinating the delivery of completed SCWS-W mechanical drawings.
- Process quotes and convert equipment orders utilizing the CRM and SAP systems.
- Understands which tasks the RSM completes vs. the Equipment Coordinator in the sales process.
- Following internal processes, policies, and procedures
- Reviewing drawings, analyzes designs, and retrieves information to complete drawings, layout, or design.
- Participating in regional & national trade shows
- Other duties as assigned
As training is completed, begin:
- Providing quotation(s) for RSM (and then directly to customers) by preparing accurate pricing for a project after reading/reviewing specifications and gathering correct documents. Responsible for creation and accuracy of project quotations.
- Processing equipment orders and managing projects from start to finish, from time of entry thru delivery. Communicates with customers regarding pricing, scheduling shipments, and all other details related to quotations and order processing, such as pre-shipment paperwork, order changes, payments, and drop shipments. Verify appropriate changes are made to resolve customers’ requests in a timely manner. Communicate policies regarding timelines and changes clearly to customers. Coordinate any delivery date changes with Planning and Vendors and charge fees appropriately.
- Assist RSMs in assessing potential applications of company products to meet other customer needs. Provide support and information to the Companys sales staff and customers. Assist RSMs with phone support to ensure phones are answered. Assist customers as required. Gather data as it pertains to a specific projects and/or customers.
- Provide support to customers with regards to projects; identifying and resolving customer challenges, escalating as required. Assist customer with any problems on order after delivery. Assist customer with RMA/Returns request as necessary. Addresses & resolves customer issues, escalates as needed.
Qualifications:
- Communication Skills – The ability to write clearly, succinctly and understandably. The ability to effectively communicate, build a rapport and relate well to all kinds of people. Treats all people with respect, courtesy and consideration; respects differences in the attitudes and perspectives of others; listens observes and strives to gain understanding of others.
- Personal Accountability – A measure of the capacity to be answerable for personal actions. Accepts personal responsibility for the consequences of personal actions; avoids placing unnecessary blame on others.
- Teamwork – The ability to work effectively and productively with others. Shares responsibility with team members for successes and failures; keeps team members informed regarding projects; behaves in a manner consistent with team values and mission; provides constructive feedback to team and its members; responds positively to feedback from team members; raises and/or confronts issues limiting team effectiveness.
- Time Management – Managing one’s own time and the time of others.
- Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Judgment and Decision Making – Considers the relative costs, benefits, impact or consequences of potential actions to choose the most appropriate one. Ability to make decisions in a timely manner.
- Safety – Practices safe work habits and encourages others to do the same. Identifies ways to improve the safety of the work environment. Knowledge of relevant policies and procedures to promote effective safety operations.
- Knowledge of computers and relevant software applications – Proficient in MS Word, Excel, MS Outlook and Internet Explorer.
- Dependability-the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
EXPERIENCE / EDUCATION
Education and Formal Training:
- Bachelors degree preferred. High school diploma/GED required
- 2+ years of successful technical service, engineering or field sales support experience, or 2+ years of outside sales of capital equipment or business to business value-add sales experience.
- High computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems)
Experience & Abilities:
- Industry related experience is a plus
- Familiar with SAP systems preferred
- Must have a strong mechanical aptitude
- Ability to guide, direct and provide technical expertise on products (or services) to colleagues, distributors, and customers.
- Previous business to business value-add sales experience
- Demonstrated ability to guide, direct and provide technical guidance to colleagues, representatives and customers
- Proven track record of consistently exceeding and/or achieving goals
- History of working in a field that required autonomy and self-motivation
- Prior experience that required excellent communication and organizational skills. Ability to communicate internally with various departments and externally with customers and distributors.
- Ability to use strong judgement with knowledge of company policies and procedures to resolve non-standard problems.
- Problem-solving and analytical skills
- Demonstrates a strong work ethic and ability to multi-task
Relocation is not available for this position.
Up to 30% travel required to support sales territory
Working Conditions: Majority will be an inside office environment.
Physical Demands: Regularly required to stand or sit, and move about the facility.
Materials and Equipment Used: Office Equipment, Microsoft Office and CRM/SAP System
Physical Demands: Regularly required to stand or sit, and move about the facility.
Materials and Equipment Used: Office Equipment, Microsoft Office and CRM/SAP System
Affirmative Action / Equal Opportunity Employer
M/F/D/V
DRUG FREE WORKPLACE
M/F/D/V
DRUG FREE WORKPLACE