Abbott is a global healthcare leader that helps people live more fully at all stages of life.
Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.
Our 109,000 colleagues serve people in more than 160 countries.
About Abbott Diagnostic testing is a compass, providing information that helps in the prevention, diagnosis and treatment of a range of health conditions.
Abbott’s life-changing tests and diagnostic tools give you accurate, timely information to better manage your health.
We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life.
Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.
Our Kansas City, MO office currently has an exciting opening for an eMRO Data Entry Represtative.
The eMRO Data Entry Represtative will support the activities of the Medical Review office by completing data entry of various drug screening documents.
WHAT YOU’LL DO Maintain the processes required for compliant medical review, and assist in the resolution of issues related to that process.
Work closely with the MRO vendor, clients, clinicians, and other eScreen employees to ensure documentation accuracy and time efficiency for all results requiring medical review.
Coordinate receipt of source documents with the MRO data entry; resolve questions, inconsistencies, or missing data on the documents under review.
Perform extensive follow-up with the client and other co-workers to assure completion of review in a timely manner.
Perform data entry of drug screen document information in a timely and accurate manner.
Place outbound calls to clinic providers as needed to request additional information and/or secure corrective memorandums.
Manually enter drug screen result information.
Respond via email to internal inquiries.
Handle escalation requests for document entry.
EDUCATION AND EXPERIENCE YOU’LL BRING Required High School degree required Call center experience strongly preferred Equivalent combination of education and experience.
Preferred Proficiency with Microsoft Office (Word, Outlook).
Data entry experience in a high-volume, batch-oriented environment is preferred.
Prior drug testing knowledge is preferred.
Federal DOT drug testing regulation knowledge is preferred.
Ability to understand and explain general collection, laboratory, and medical review procedures is preferred.
Four-year degree from an accredited college or university is preferred WHAT WE OFFER At Abbott, you can have a good job that can grow into a great career.
We offer: Training and career development , with onboarding programs for new employees and tuition assistance Financial security through competitive compensation, incentives and retirement plans Health care and well-being programs including medical, dental, vision, wellness and occupational health programs Paid time off 401(k) retirement savings with a generous company match The stability of a company with a record of strong financial performance and history of being actively involved in local communities Learn more about our benefits that add real value to your life to help you live fully: http://www.abbottbenefits.com/pages/candidate.aspx Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future.
Abbott is an Equal Opportunity Employer, committed to employee diversity.
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