Company OverviewDaydream is a lifestyle brand that offers flexibility, connection and freedom to its residents, hosts and guests.
The company transforms upscale multi-family properties into communities offering any length of stay from days to years.
We provide hospitality-grade service, unique community experiences, and an innovative home sharing program that empowers our residents to be highly mobile.
Daydream currently operates in Denver, Seattle, Los Angeles, Austin, and Denver and is quickly building a national platform in select gateway cities.https://www.Daydreamapts.Com/Position OverviewSales Coordinators are the front lines in assuring our customers feel loved from first point of contact and through the entire lifecycle.
This role reports to the Director of Corporate Sales and Acquisition.
Sales Coordinators are empowered to guarantee a positive and fluid experience by working to save our customers’ most valuable commodity, time.
This especially skilled person is core to the overall financial health of each community by leasing available homes quickly to limit vacancy loss at the highest net rent.
Sales Coordinators are also responsible for maintaining the Entrata systems, preparing lease documents and screening prospective residents to qualify them.Representative Responsibilities:First and foremost, duty will be upholding Daydream’s core and truest value of excellence in customer serviceEstablish rapport with residents and guests so they always feel lovedOversee and coordinate welcoming new residentsAdvertise available homes and conduct property tours as part of marketing activitiesGenerating leases for new perspective residentsGenerating lease renewals (i.E.
just the reporting/admin piece of this function)Work with the perspective/current resident to get all documentation needed for approval processEmployment verificationFinancial documentsRental insuranceDepositsRecord and update details of prospective residents, current residents, and guests in the property management software in a timely and detailed mannerMaintain clean and complete Entrata systemMake sure all tours get into EntrataSchedule manual follow-upsAssist with monthly reportingFacilitate the move-in processSchedule move-in times (i.E.
onboard new residents, with Cobu, issue keys, etc)Liaise with maintenance for walk-throughsReserve elevatorsIssue parking space and all that goes along with this processAssist in conducting market surveys and shop competitive communitiesPreferred Education and Experience:High School Diploma or equivalent required; some college preferredMinimum of one-year of experience in a customer service-related industry and one-year of apartment leasing experience or a combination of accounting skills/education with customer service experience is preferredMust possess strong attention to detail and sales abilityDemonstrated ability to support and contribute to community teamStrong oral and written communication skillsGreat time management skillsStrong decision-making and problem-solving skillsComputer literate with capability in email, MS Office and related communication toolsMust possess a positive attitude and the ability to smile under all circumstancesWillingness to participate in training in order to comply with new or existing lawsAbility to work a flexible schedule, including evenings and weekendsMust be neat, clean and professional at all times throughout the workday and/or whenever present at the communityDemonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problemDaydream’s compensation package includes base salary, a performance bonus, health insurance and the opportunity to create the world’s first branded homesharing platform.
Additionally, there is potential to participate in a profit-sharing program for individuals who excel in their role and demonstrate an unwavering commitment to daydream’s core values.At Daydream we serve a diverse set of communities.
We welcome and encourage applicants from all backgrounds to apply.