The Full-Time Retail Sales Advocate position is a critical role in the company, and requires theExecution of the” Extraordinary Sales Experience” 5 Key Behaviors,Sales High 5 Metrics andCompany Mission and Values.Working with general supervision, the Full-Time Retail Sales.Advocate helps to oversee the delivery of consistently outstanding customer service experiences based upon Cricket’s competitive advantages within the wireless mobile industry: simplicity, convenience, and exceptional service during and following every sale.
The Retail Sales Advocates passion for the benefits of Cricket’s brand is expressed in many ways: ensuring products and services are easy to see, understand and to buy; demonstrating a sincereinterest in every customer’s unique needs by asking open ended questions; offering relevant product and service recommendations, providing a clean, organized environment in which to shop; and providing every customer with the confidence needed to close the sales; and finally, developingother Advocates capability in all of these areas.This role functions in a supervisory capacity in the Store Manager’s absence.
Full-time Retail Sales Advocates will interact with a supervisor as frequently or infrequently as needed by either during each work period .
Essential Job Duties Model the behaviors expected of all Cricket’s associates including a drive for results with a clear bias for action; high levels of maturityand professionalism; giving, receiving and responding to feedback effectively; a high service orientation; and clear commitments to diversity, inclusion, a respectful workplace, and integrity.
Manage relationships in a manner acceptable to others and to the organization.
Model team commitment by meeting deadlines; and by being cooperative, collaborative, and flexible.
Provide Store Manager with hiring recommendations although principal hiring responsibility is the Store Manager’s.Job Type: Full-timeLocation:Los Angeles, CA (Required)