Who we are:
Telzio is a disruptive SaaS solution for business phone systems, serving customers ranging from small businesses and nonprofits to large enterprises including Samsung, Ulta, and Universal Music Group. We built Telzio from the ground up while focusing on the tech and ease-of-use, and we’re continuously revolutionizing the industry with innovative features and design. We give back through our dedicated nonprofit program, where we’ve connected millions of people to life-changing resources through help hotlines, emergency services, and telethons.
Why you want to work with us:
We are rapidly growing and you will be joining at a time where you can help take Telzio to the next level. Our team has tripled over the past six months, and we are poised for continued hyper-growth with an exhilarating product roadmap, a super-star team, and a growing amount of enthusiastic customers. Customers love our product and our support, as demonstrated by our stellar five-star reviews on Google.
You will be surrounded by a close-knit team of supportive and extraordinarily talented people, who will invest time in your professional development. With our continued growth, you will have ongoing opportunities to learn and evolve with your skills and interests.
About the role:
The Account Executive is responsible for developing sales opportunities from customers who are already in-trial or interested in signing up with the service. As their trusted advisor, you will transform trials into active accounts through discovery, demos, and other consultative activity.
You will be working primarily with business owners, IT administrators, and decision-makers across a wide range of industries and locations to implement Telzio into their business or organization. You will be responsible for delivering great experiences and recommending solutions based on your knowledge of the Telzio platform and understanding of the customer.
What you will do:
- Manage the full customer lifecycle from initial engagement and product demos to onboarding and retention
- Maintain a thorough understanding of the Telzio platform, and stay apprised of all its new features
- Communicate with customers throughout their onboarding process, and provide insightful advice on how to maximize Telzio for their goals
- Coordinate with technical and product teams to deliver an exceptional customer experience
- Prioritize daily tasks and responsibilities with little to no supervision
What you have:
- 2+ years of consultative sales / customer service experience
- Exceptional communication skills and attention to detail
- A passion for solving problems with technology
- Bachelor’s degree 2-3 years of business experience
- Strong written and verbal communication skills
What you get:
- Great compensation and ongoing opportunities for growth
- A mentor that provides hands-on, 1-1 coaching
- Regular performance reviews and raises
- Paid medical and dental insurance
- Remote work flexibility