ABCO Federal Credit Union Starting Rate: $14.43 an hour.
Higher rate with relevant experience.Do you like to help people?
Do you currently work in customer service but want it to be more meaningful?
We are looking to hire friendly, conscientious people to assist members with a variety of financial transactions, answer questions and promote our full range of financial products and services.
Our tellers (Member Service Representatives) are valued here at ABCO because they are the face of the Credit Union.
The Member’s first contact in most cases.About ABCO Federal Credit UnionABCO is a community centric financial institution that provides a wide range of services from personal and business banking to consumer lending.
We are a not-for-profit organization so our products and services work to benefit our members.
This means that the interest rates on loans are extremely competitive and the cost (aka fees) for services are generally lower than most commercial banks who work primarily for their stockholders.
ABCO retains a small town personalized relationship with the membership.
The staff are eligible members as well and we are all part of a community that works together to provide financial security to each other and the credit union organization.A Day in the Life of a Member Service RepresentativeABCO Member “Service” Representatives (MSRs) provide service to the membership in many areas.
Examples of some of the “services” that you will provide are; Cash Services such as withdrawals, check cashing, and deposits.
Inquiry Services such as balance inquiries, transaction history, payroll deposits and loan inquiries.
Membership sign-ups and membership benefits inquiries.
MSRs are the face of the Credit Union and work on the front teller line interacting closely with the membership to provide exceptional service.
A professional and friendly demeanor is essential to building a positive environment for the members.
You may also be required to interact via email and by phone with members and back office staff alike for member account research or other operational needs, so good verbal and written communication skills are required.Job QualificationsDo you have a professional/friendly and attentive demeanor and strong organizational/retention skills?
Do you pay close attention to accuracy and details?
Do you have good verbal and written communication skills and basic computer knowledge, such as Windows based programs (i.e.
Word, Excel & Outlook Email)?
Are you able to work as team in a fast paced environment?
If you answered yes to these questions, we would love to have you apply for the position.This position will be 35 to 40 hours per week and will require flexibility with the posted office hours.
Opening and closing shifts are included in those hours.
MSR’s are required to rotate Saturdays.Lobby Hours: Monday To Friday: 8:45 am to 5:15 pm.
Saturday: 9:00am to 1:00pm.If you like what you’ve read so far and have a few minutes, please contact usWe will contact selected candidates within a week after the posting is closed.
ABCO is an Equal Opportunity Employer