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Retail Sales Specialist

Natural Rough

This is a Full-time position in Los Angeles, CA posted July 16, 2021.

Natural Rough is seeking a sales specialist a for our new Playa Vista retail store.

Natural Rough only uses natural and sustainable fabrics, which are handmade, carrying the ancestral background of ancient techniques.

Natural Rough create a real connection between skilled artisans in different countries by developing natural fabrics and constructing one-of-a-kind pieces.

Sales associate should meet the following qualifications:
Ensure high levels of customer satisfaction through excellent sales service Assess customers needs and provide assistance and information on product features Be able to work independently Welcome customers to the store and answer their queries Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis “Go the extra mile” to drive sales Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Process POS (point of sale) purchases Cross sell products Handle returns of merchandise Build productive trust relationships with customers Comply with inventory control procedures Suggest ways to improve sales (e.g.

planning marketing activities, changing the store’s design) Serves customers by helping them select products.

Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.

Greets and receives customers in a welcoming manner.

Responds to customers’ questions.

Directs customers by escorting them to racks and counters.

Provides outstanding customer service.

Documents sales by creating or updating customer profile records.

Manages financial transactions.

Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.

Assists with inventory, including receiving and stocking merchandise.

Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.