Tamara Mellon, co-founder of Jimmy Choo, is no stranger to success or rule breaking. True to form, Tamara is now doing things differently— really differently.Headquartered in Los Angeles, her five-year-old namesake label is the first-ever direct-to-consumer luxury women’s accessories brand. What this means in short: old school Italian craftsmanship without the retail markups.For us, new luxury also means reinventing the shopping experience. Anyone who shops with us (or is a fan of the brand for that matter) is a VIP— think best-in-class customer service (we call them Liaisons) and complimentary shoe care with every purchase.We’re dead serious about disrupting the status quo, and not just in the fashion industry. An outspoken advocate of women’s issues, Tamara Mellon is creating a community of like-minded, next gen consumers.If you’re a rule breaker like us, and this sounds like the opportunity (not the job) you’ve been waiting for, we’d love to hear from you.RESPONSIBILITIESCultivate deep relationships with clients and drive repeat business to achieve sales goals and event goalsSupport management in achieving all store and company sales targets, operations goals, policies and proceduresConsistently deliver memorable shopping experiences to all clients; schedules client appointments to maximize resultsInform clients of in-store events to enhance their experience of TAMARA MELLON and increase engagementSeek to increase new client acquisition by leveraging various marketing tools such as social media platforms, referrals and networkingStay connected with clients and make targeted recommends based on shopping history and preferencesProactively reach out to clients to share a curated view of new receipts that are aligned with their clients’ fashion preferencesDisplay a level of comfort pushing a client’s fashion boundariesEducate clients on store services to ensure they are able to enjoy all TAMARA MELLON has to offerExceed clients’ expectations in addressing their needs and always put the customer first when resolving issuesEnsure client service is of the highest standards at all timesRequirementsMandatory 2+ years of sales experience preferably in luxury retail within a clienteling and a customer service driven environmentConsistent sales performance with demonstrated results in achieving and exceeding sales quotaAbility to work a flexible schedule based on business needs that includes, evenings, weekends and holidaysTo be immaculately presented and representative of our luxury/fashion forward brand in every wayAbility to work effectively using available technology such as electronic register and clienteling systemsSkilled at using multiple channels of technology to strengthen existing relationships and drive new client acquisitionYou are curious, positive, and you have gritBenefitsCompetitive salaryFast-paced, energetic and entrepreneurial culture with long-term career development opportunitiesEmployee discount (you love shoes, right?)• This is a part-time position located in Pacific Palisades, CA