Sales Associates are responsible for assisting customers with purchases of a wide variety of gift and furniture items.
You’ll assist with all aspects of retail operations and customer service.
Responsibilities: Greet all customers as they enter the store.
Help guide and advise customers as they choose the items that best fit their needs.
This can range from gift and accessory items to furnishing an entire room.
Build and maintain long-term relationships with customers.
Receive, unpack, price and display new merchandise as it arrives.
Pack and ship merchandise for customers who purchase online.
Help maintain the appearance of the store and products.
Assist with store operations such as organizing stockroom, material swatch samples and vendor catalogs, keeping accurate inventory of collateral, shipping supplies and office supplies.
Follow-up with vendors and communicate order statuses to clients.
Assist in warranty and product claim issues to ensure customer satisfaction.
Attend training meetings and utilize the vendor web and catalog resources as needed.
Demonstrate enthusiasm for modern design and keep up on latest trends within the design industry.
Motivate self to provide stellar sales and service levels, stay busy throughout the day and continually expand your knowledge of the products, designers and manufacturers.
Additional tasks as assigned.
Requirements: Previous sales or retail experience, preferably in a furniture or luxury goods environment.
Strong time management and organizational skills Detail oriented Problem solver: takes initiative to research information and figure it out.
Good reading, written and verbal language skills Exceptional customer service skills Team player.
Cooperative.
Interested in self-development and continual growth within the job.
PC proficient: internet, email, etc.
Ability to move and/ or lift up to 50 pounds; heavier merchandise with co-worker assist Must be available to work a flexible schedule including weekends and holidays The job description and other aspects of the job listed on this job posting should not be construed to contain every function/responsibility that may be required to be performed by an associate in this job.