The Retail Sales Specialist / Design Specialist position is skilled in the design and sales of custom closets and other storage and organization solutions. This position is a strong leader and role model who displays excellent selling skills while maintaining a focus on exceptional customer service.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
- Work with customers up and down aisles and share product information to effectively sell storage and organization solutions
- Manages and maintains multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up with consistent and concise communication to customers and others
- Collaborates and communicates with the customer to design and present projects and customized plans in a clear and professional manner
- Closes sales efficiently, builds repeat and referral business
- Collaborates, partners and maintains consistent communication with Store Leadership, Store Employees and corporate partners to seamlessly complete projects from inquiry to installation to achieve personal sales goals and other goals
- As a brand ambassador, enthusiastically drives, motivates and supports all company initiatives by modeling and coaching professional and productive behaviors with store employees to achieve store and other goals
- Remains current with The Container Store training, selling, product knowledge, promotions, processes and philosophies when interacting with customers, CSD, store employees and Installation
- Proficiently and consistently uses company tools and email
- Actively leads and participates in the daily maintenance of the custom closets showroom and visual presentation of the store
- Provides consistent communication to the Store Leadership, Custom Closets Market Manager and Area Director on projects, sales, customer service, processes, areas of opportunity and celebrations
The Benefits of Working Here
Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure. Some of our benefits include:
- Competitive Pay
- Medical/Dental/Vision Plans
- Discount: 50% on Elfa, 40% on Merchandise and Gift Cards, 25% on Avera and Laren, 25% off installation service
- Paid Time Off plus Holidays
- 401(k) plan & Company Match
- Employee First Fund: providing grants to employees experiencing unforeseen emergencies
- College degree preferred
- 2-5 years in retail sales with a successful track record in selling and driving results
- Design experience and spatial intelligence
- Excellent communication and follow-up skills
- Knowledge and passion for following trends in the custom closets and retail industry
- Strong computer skills: proficiency in Outlook, Word and knowledge of Excel and Salesforce or Customer Relations Management tools
- Enjoys engaging with people and connecting with customers
- Understands retail is an ever-changing industry and requires flexibility in scheduling
- Must be at least 18 years of age.
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act.