the server is responsible for the guest experience. Show your guests a great time. Be the life of the party. Be an integral part of your guests? experience. Make them want to be served by you every time they revisit. Use your discretion to dazzle your guests. Go above-and-beyond.
Qualifications
- Passionate approach to hospitality as well as food & beverage
- Foundational service experience and/or a deep understanding and commitment to a high level of hospitality
- Ability to handle multiple tasks and work well in environment with time constraints
- Ability to troubleshoot effectively
- Detail-oriented with good organizational skills, performing work accurately and efficiently
- Commitment to retaining information during training process, including memorization of food/beverage offerings as well as restaurant standards and practices
- Knack for inspiring teammates to go above-and-beyond expectations
Responsibilities
- Maintain and be able to demonstrate complete knowledge of all food/beverage offerings including seasonal specials
- Approach service with positivity and enthusiasm, including interactions with teammates, guests, vendors, and neighbors
- Execute restaurant standards of service as outlined in Server Training Handbook
- Demonstrate commitment to high standards of hospitality and providing an ideal guest experience
- Be willing to handle high volume with poise and grace, thriving under the pressure of a busy service
- Find solutions outside standard scope of service to thrill our guests and, as needed, recover dissatisfied guests
- Consistently approach duties with a sense of urgency and meticulous attention to detail
- Perform secondary responsibilities including cleaning tasks, stocking, and organization at direction of team leaders
- Step outside scope of responsibilities to assist team members with theirs
Standards
- Encourages the Landwer Experience
- Protect assets of the restaurant
- Maintain professional appearance and behavior when in contact with guests and associates
- Follow policies and procedures in training manuals and employee handbook
- Always remember we are in a partnership with our guests, fellow associates and owners to provide quality service and profitability
Compensation: $35 (hourly + tips)
Job Types: Full-time, Part-time
Pay: Up to $35.00 per hour
Benefits:
- Employee discount
Physical Setting:
- Fast casual restaurant
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
Education:
- High school or equivalent (Preferred)
Experience:
- Serving: 1 year (Preferred)
- Host/hostess experience: 1 year (Preferred)
Shift Availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location:
- One location
Work Remotely:
- No