Goodwill Southern California (GSC) prepares and places thousands of individuals into sustainable employment through programs and services throughout Los Angeles, Riverside and San Bernardino counties. As one of the leading non-profit brands in the world, and the largest non-profit in Southern California, we have been transforming lives through the power of work for over 100 years. Goodwill Southern California supports its mission with proceeds generated from over 78 retail stores and over 44 attended donation centers, as well as from charitable donations and grants from the public and private sectors. Goodwill SoCal is a rapidly evolving organization and yet we have never been more focused – on our mission, on our people, and on our future. It’s always a GOOD day in SoCal!
Primary Responsibility / Summary
Under the supervision of the Program Coordinator or Program Manager, Youth Career Advisor is responsible for assessing the clients’ need for services and providing appropriate case management to help the clients reach employment and education goals. This position is grant funded by WIOA Formula Youth Program, Year Around Summer Youth Employment Program and any other youth programs(s). Continuation of employment Is solely based on grant awards or grant renewal.
Essential Duties & Responsibilities
- Assesses youth to determine academic, vocational and/or supportive service needs.
- Develops Individual Service Strategy for youth (ISS) and updates according to Funder guidelines.
- Monitors worksites according to contractual agreement.
- Answers telephone calls regarding services; follows up with inquiring youth.
- Performs data entry into CalJobs, Jobs LA , ETO and any other mandated database as required by the contract and/or GSC.
- Ensures that youth receive appropriate employment linkages and other services.
- Maintains contact with network partners to ensure that youth are receiving appropriate services.
- Documents all client contact and services used by clients in the participant case files at least twice each month.
- Follows up with clients after services have been rendered to determine if service was successful, or additional service is needed and provides quarterly follow up service for clients for 12 months after exit from service.
- Ensures expenditures for each participant are within specified guidelines as determined by supportive services, career services policies, Training and OJT agreements, Work Experience and GSC policy.
- Obtains 40-hours of professional development training each year.
- Driving records must be acceptable by Company’s insurance vendor.
Additional Duties & Responsibilities
- Other duties and special projects as assigned.
Supervisory Responsibilities
- This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience
- 1 year of working experience with disadvantaged or at-risk youth and some clerical experience.
- Associate’s degree or equivalent from two-year college or technical school desired.
- Bachelor’s degree preferred.
- Workforce Innovation and Opportunity Act (WIOA) experience Preferred.
- Good communication and people skills with young adults.
- Abilities to work in a fast pace environment with demonstrated results.
- Excellent customer relations skills.
- Flexibility in work hours.
- Ability to work with moderate supervision.
- Spanish / English bilingual preferred.
Other Qualifications
- Punctual and dependable attendance.
- Free from alcohol and drug abuse.
- Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
- Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.
English Language Skills
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
- Must have advanced knowledge proficiency of computer programs in a Windows environment, including Word, Excel, and E-mail.
Required Training
- New Hire Orientation
- Harassment Prevention Training
- Safely Surrender Baby Law – annually
- Mandated Reporter Status – annually
- GCDF Training – within 18 months of hire
- CPR/First Aid – every 2 years
- Crisis Prevention Intervention (CPI)
- Efforts to Outcome – ETO
- Values and Diversity Training
- Corporate Compliance
- Affirmative Action Training
- Monthly Safety Training
- Behavioral Interviewing Skills
- Any other training required by law, funders and the Company
Values-Based Work Environment Notice
Goodwill Southern California provides a values-based work environment for our employees. All individuals are expected to support and promote our values:
- We treat everyone with respect, compassion and inclusion, recognizing their contributions and differences.
- We conduct business with transparency, integrity and accountability.
- We serve, empower and advocate for our clients, community, business partners and each other.
- We pursue a vision of excellence and continuous improvement to better the lives of those we serve.
The above description is not intended to be an “all-inclusive” list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Pre-Employment Testing
- Drug Screen
- Background Check
- Employment Verification
- Live Scan
Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.
Equal Employment Opportunity
Goodwill is committed to a policy of equal employment opportunity for applicants and employees.
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.
Nondiscrimination on the Basis of Disabilities
In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill’s policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.
It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.
Other details
- Job Family WCD
- Pay Type Hourly
- Hiring Rate $19.00