POSITION: Volunteer Coordinator
SUPERVISOR: Corporate Volunteer Engagement Manager
STATUS: Hourly/Non-Exempt
SCHEDULE: Tuesday – Saturday
COMPANY
The Mission of the Food Bank is to mobilize resources to fight hunger in our community. The Food Bank provides assistance to more than 800,000 people on a monthly basis and, in 2021 distributed 131 million pounds of food, the equivalent of 107 million meals. Los Angeles Regional Food Bank employees are hired because of their skills, and because of their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Service and IDEA. Our organization is committed to maintaining a positive and engaging workplace for all employees.
ESSENTIAL FUNCTION
The Volunteer Coordinator is responsible for providing timely support to the Volunteer Management Department and Food Bank staff. This position will work directly with volunteers, program participants, and Food Bank staff to coordinate daily volunteer operations. The Coordinator will also assist with the recruitment, evaluation and orientation of existing and new volunteers.
WHAT YOU’LL DO
Volunteer relations: Recruit, schedule, and coordinate individual and group volunteers to support the Food Bank’s programs and operations. Lead, train, orient, and supervise volunteers at on-site and off-site events, such as drive-through, pop-up, and walk-up food distributions. Build strong relationships with volunteers and motivate them to continue engaging with the Food Bank by ensuring that they have a positive experience. Develop new ways of engaging volunteers, including virtual opportunities. Maintain volunteer management system/database to track and report volunteer activities.
Community partnership & outreach: Assist Food Bank partner agencies with volunteer recruitment and engagement strategies to increase agency capacity. Attend recruiting events within the community and perform community outreach to increase volunteer participation. Identify and evaluate qualified volunteers to take on volunteer leadership roles. Collaborate with volunteer team and internal teams (Operations, Programs, and Development). Gather information on hours worked for subsidized program participants and manages workflow to ensure all timesheets are processed accurately and timely.
QUALIFICATIONS
High School Diploma required; Prefer at least 2 years’ College-level course work completed.
Experience in volunteer recruitment or event management desired.
1-2 years’ experience with Social Service Agency preferred.
Flexible to occasionally work early-morning and evening hours.
Willingness to adjust hours to accommodate the needs of the job.
Access to reliable transportation, required to travel within Los Angeles County.
Ability to work in a fast-paced environment that requires strong multitasking skills, excellent time management, and self-starter mentality.
Great public speaking, oral and written skills.
Able to complete assignments with attention to detail and high degree of accuracy.
Demonstrated capability to conduct one’s self in a calm and professional demeanor when dealing with the public and/or with difficult situations.
Proficient in basic computer applications, such as word processing, spreadsheets, and internet usage (social media preferred).
Bilingual, English/Spanish or other language preferred, but not required.
BENEFITS
We offer a comprehensive benefits package:
403(b) retirement savings plan
Vacation: Earned on a pro-rata basis
Sick Time: Six days per year
As a part of the Food Bank’s pre-employment screening process, all potential employees are subject to a Criminal Background Check.
In instances of a federal, state or locally declared emergency, Los Angeles Regional Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties.
Los Angeles Regional Food Bank is proud to be an “Equal Opportunity Employer.”