Diversity, Equity, Accessibility, and Inclusion at Getty: Getty believes diversity, equity, accessibility and inclusion are essential to our excellence and to the execution of our mission.
The Getty community values differences in the pursuit of inquiry and knowledge, mutual understanding, respect, trust, transparency, and cooperation.
We are committed to creating a diverse and welcoming workplace that reflects the diversity of the communities we serve and includes individuals with diverse backgrounds and experiences.
Individuals of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Job Summary:
Provides a wide range of visitors with an informative, enjoyable and memorable experience by supporting all functions (posts) of Visitor Services, including assisting with parking operations and ticketing, handling general information calls, ticketing for events, assisting with business visitors, staffing the information desk, the coat check, the audio guide distribution desks, ticket offices, event welcome tables and ushering duties at performance and lecture events among other tasks.
May be required to work with cash handling and financial transactions.
Provides assistance with general information and directions.
Major Job Responsibilities:
Applies basic knowledge of visitor services to routine tasks
Provides assistance to visitors and staff in the Parking Office
Responds to general questions and visitor needs including providing wheelchairs, strollers and umbrellas
Maintains appearance of public transition spaces
Distributes, collects and provides basic maintenance of audio guides and assisted listening devices
Provides coverage in the Call Center and information desks by answering questions, providing information and assisting with ticketed events
Assists with groups, school groups and events at both locations
Qualifications:
High School/GED
Minimum 1-2 years related experience including cash handling
Valid California drivers license with fewer than 3 DMV points
Requirement: All employees must be fully-vaccinated against the COVID-19 virus as a condition of employment.
Exemptions from this requirement as a reasonable accommodation due to medical contraindication, disability or sincerely held religious belief or practice will be considered.
Knowledge, Skills and Abilities:
Basic computer skills and demonstrated experience with office software and email applications
Performs routine support tasks that require familiarity with staff, projects, programs, methods and practices
Applies basic knowledge of policies, practices, procedures and other information to routine tasks in core area of responsibility
Fluency in one or more foreign language preferred
Strong customer service/interpersonal skills
Equal Opportunity Employer: We are proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.