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Veterans Preferred – Wire Fraud Operations Specialist

City National Bank

This is a Full-time position in Los Angeles, CA posted July 16, 2021.

Military Veterans are Encouraged to Apply.
 
Job Details: WIRE FRAUD OPERATIONS SPECIALIST

WHAT IS THE OPPORTUNITY?

To prevent losses to City National Bank and its clients due to fraudulent wire activity, the position is responsible for utilizing propriety and industry tools for reviewing and monitoring suspicious transactions in order to identify potential fraudulent transactions prior to release.

Banking and Investment Services Division
As a member of City National’s Banking & Investment Services group, you will be part of the essential central operations and back-end hub for all of the bank’s lines of business.

WHAT WILL YOU DO?

* Analyze suspect wires for discrepancies, payee information, destination; authorizations, activity trends and other dispositions of the wire and related alert information.
* Daily processing, review and/or approval of high-volume, high-risk (large dollar) wire fraud system alerts that detect potential fraudulent transactions.
* Make wise informed decisions within the guidelines of bank policy, department procedures and wire requirements for negotiability.
* Use available resources and expert judgment to determine legitimacy of wire deemed suspect to reduce unnecessary research and/or calls to clients.
* Provide a high level of customer service to both internal and external clients by providing accurate and concise information.
* Interact with other business units and account holders to validate information and identify unauthorized transactions.
* Provide feedback and update supervisor regarding trends observed while working alerts or reviewing reports.
* Ability to complete assigned duties within daily wire deadlines and efficiently with minimal supervision.
* Provide daily, weekly and monthly reporting of department activity to management
* Write/update wire fraud department procedures as needed.

WHAT DO YOU NEED TO SUCCEED

Must-Have*

* H.S. Diploma or GED required
* Minimum 3 years of compliance or banking operations experience required.
* Minimum 3 years of general office or accounting experience required.

Skills and Knowledge
* Analytical skills that can recognize fraudulent items and items that merit more detailed review
* Excellent customer service skills and ability to deal with elite clients
* Proven critical thinking and strong time management skills
* Ability to multi-task while maintaining a high level of quality and efficiency
* General knowledge of bank operations and wire processing
* Ability to plan and prioritize job assignments
* Ability to communicate effectively orally and in writing
* Excellent organizational skills and detail oriented
* Requires good knowledge of wire payment processes and related legal/regulatory requirements.
* High level of quality/quantity of work and customer service,
* Strong analytical skills, ability to resolve routine to complex problem/issues independently and take initiative on new assignments.
* Thorough knowledge of compliance related functions.
* Thorough knowledge of applicable regulatory requirements.
* Good knowledge of Outlook and Microsoft Office applications.

*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.

ABOUT CITY NATIONAL

We start with a basic premise: Business is personal. Since day one we’ve always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled