Employment Status:Full Time (72-80 Hours Per Pay Period)Job Category:Human ResourcesJOB SUMMARY:Under the supervision of the Human Resources Manager, the Leave of Absence/Return to Work Specialist will be responsible for administering, tracking and determining eligibility for all aspects of leaves (FMLA, CFRA, PDL, Non-FML, WC, and any applicable federal/state/local leaves).
This position will also coordinate with the leadership team (Human Resources, Occupational Health, and Department Manager/Director) to manage ADA accommodation requests and all activities related to an interactive process.
In addition, the Leave of Absence/Return to Work Specialist will act as a liaison between the employee and all appropriate partners to coordinate return-to-work related activities, including job placement.EXPERIENCE/QUALIFICATIONS:Minimum two (2) years experience in Human Resources, particularly in Leave of AbsenceMust be able to multi-task and prioritize to ensure work flow efficiencyAbility to maintain effective and cooperative working relationships with managers and employeesAbility to effectively communicate at all levels, including providing consistent follow upExcellent organizational skills and attention to detailProficiency with various computer software packages including Microsoft Word, PowerPoint, Excel and OutlookEDUCATION:Bachelor’s Degree in Human Resources or related field preferredLICENSURES/CERTIFICATION:Must successfully complete and maintain LA City Fire Card certification at the time of hire or within the first 30 days of employmentPHR Certification preferredMUST HAVES:All required licensures, certifications, mandatory education; along with annual occupational health screenings must be completed prior to the expiration date or by the end of the month in which they are due.
Reference the Educational Requirements: Must Haves, Mandatory and Unit Based policy (in electronic policy management system) for the specific requirements for this position.DUTIES AND RESPONSIBILITIES (These are the essential job functions for this position.
The essential functions of this job include, but may not be limited to those listed in this job description.
Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others):Tracks and monitors all aspects of job protected leaves under any applicable federal, state, and local laws and regulations, including hospital policy.Processes LOA submission; determine eligibility, follow up with employees for required documents as needed, and provide appropriate correspondence timely to employees.Utilizes and maintains HR system and all related applications to track all LOA activities, including maintaining employee LOA file.
Ensure employee privacy, including confidentiality and protection of sensitive employee reports or information.Maintains communication with employees on leave to monitor progress and prompt return to work date.
Provides guidance to employees regarding additional steps required for non-certified, non-eligible or exhausted leaves, including explanation of benefit coverage.Work closely with Occupational Health and WC TPA to coordinate leaves for TTD employees.
This will also include working with Payroll to coordinate payment.
Follow up with all parties when employee is expected to return to work.Provides department leadership team with employee’s leave status on a consistent basis.Works with HR leadership team to engage in proper interaction process, including preparing letters and documenting all interactive activities with employee timely.Works with Payroll to ensure employees on applicable Leaves are paid accurately, including resolves any payroll discrepancies for employees.
Completes all disability forms for the state, and any other paid leave requests.Ensures compliance with applicable federal laws, state laws, policies, and procedures.Maintains employee communications including all letters, intranet sites, and employee handbook to ensure material is current and compliant with the Hospital’s policy and applicable laws.Works closely with appropriate partners (HR, Occupational Health, and Department Manager/Director) to coordinate return-to-work related activities, including job placement.Provides education and training on leave of absence and return to work process, including advising department leaders on tracking any other protected absences.Performs other duties and tasks as assigned.The following job accountabilities are not unique to this particular job but are common to all jobs at VPH:Complies with VPH policies and procedures on customer satisfaction and service excellence.
Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large.
Conducts self in a professional, respectful and courteous manner during all interactions.
Works effectively and collaboratively with others toward common goals.Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members.
Demonstrates effective business writing and oral communication skills, handwriting is clear and legible.Participates in operational aspects of the department, and maintains/participates in performance improvement activities within the department.Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan).Demonstrates knowledge of and follows safety practices.
Understands the importance of safety, including patient safety in the work place.
Maintains a safe environment for self and others.Actively participates in the Patient Safety Program, including event reporting.
Identifies sentinel events/near misses and responds per defined organization processes.
Participates in education activities and process implementation.
Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers and visitors.The above statements reflect the essential functions considered necessary to describe the principle content of the job.
They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job.WORK ENVIRONMENT:Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites.Fast and continuous work pace with variable workload.Frequent contact with staff and public under a variety of circumstances.
Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population.Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death.Handles emergency/crisis situations in accordance with Hospital policy.Answers phones or pages; may carry a beeper/pager, and/or use a two-way radio.Occasional travel may be required.Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts.PHYSICAL DEMANDS:Key for Physical DemandsContinuous66 to 100% of the timeFrequent33 to 65% of the timeOccasional0 to 32% of the time Clerical/Administrative Non-Patient CareFrequent/continuous sitting with occasional, intermittent standing/walking.Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.Occasional/intermittent reaching at or above shoulder level.Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting and climbing.Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.