Employment Status:Per DiemJob Category:Allied Health/ClinicalJOB SUMMARY:The Cardiology technologist performs diagnostic recordings on all patient groups, assists echocardiography technologist and physicians with testing procedures.
The technologist provides front office duties to help support the overall clerical operations of the Cardiology Department.EXPERIENCE/QUALIFICATIONS:Work in a healthcare setting for a minimum of 6 months is preferredFront office/desk experience preferredBasic computer skillsEDUCATION:High school diploma or equivalentLICENSURES/CERTIFICATION:Basic EKG Interpretation Course Certificate preferredMedical Terminology Course Certificate recommendedMust successfully complete and maintain BLS certificationMust successfully complete and maintain LA County Fire Card certification at the time of hire or within the first 30 days of employmentDUTIES AND RESPONSIBILITIES (These are the essential job functions for this position.
The essential functions of this job include, but may not be limited to those listed in this job description.
Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others):Performs electrocardiograms, stress testing, holter, TAM-II monitoring, and front office clerical duties.Explains test procedures to patients, providing direction in assuming the prescribed positions and activity of the patient.Observes patient complaint of pain and reports to Registered Nurse.Performs all related clerical duties of the front office/front desk of Cardiology: chart documentation, logging, pulling/filing charts, new/old file maintenance, and generate/cancel orders (Meditech), patient billing, reception, and general schedule maintenance.Answers phones: records all messages, voice mail, place/transfer calls, pages personnel, and communicates requests/orders of procedures to Cardiology staff.Adheres to requirements and recommendations of the National Patient Safety Goals.Assists cardiology supervisor and administrative secretary.Observes processes in the work area and provides input for Process Improvement initiatives.Maintains office supplies: ordering and restocking of supplies/department forms.Makes copies and performs basic copy machine maintenance, calls for repairs.Follows the policies and procedures of the hospital as well as the Department of Cardiology.Promotes teamwork and a positive attitude within the working environment.Displays knowledge of patient rights as they relate to delivery of care.Communicates in a clear, concise manner appropriate to the developmental stage of the patient.Transports patients, studies and equipment to/from the department.Participates in EKG coverage as needed on the weekends.Participates in the cross-training program of the department and assists with the training of new employees.The following job accountabilities are not unique to this particular job but are common to all jobs at VPH:Complies with VPH policies and procedures on customer satisfaction and service excellence.
Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large.
Conducts self in a professional, respectful and courteous manner during all interactions.
Works effectively and collaboratively with others toward common goals.Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members.
Demonstrates effective business writing and oral communication skills, handwriting is clear and legible.Participates in operational aspects of the department, and maintains/participates in performance improvement activities within the department.Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety and security management), infection control (standard precautions, TB Exposure Control Plan, Bloodborne Pathogen Exposure Control Plan).Demonstrates knowledge of and follows safety practices.
Understands the importance of safety, including patient safety in the work place.
Maintains a safe environment for self and others.Actively participates in the Patient Safety Program, including event reporting.
Identifies sentinel events/near misses and responds per defined organization processes.
Participates in education activities and process implementation.
Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers and visitors.The above statements reflect the essential functions considered necessary to describe the principle content of the job.
They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job.WORK ENVIRONMENT:Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites.Fast and continuous work pace with variable workload.Frequent contact with staff and public under a variety of circumstances.Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population.Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death.Handles emergency/crisis situations in accordance with Hospital policy.Answers phones or pages; may carry a beeper/pager, and/or use a two-way radio.Occasional travel may be required.Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts.