Minimum Qualifications 2 years of experience in UX writing or content strategyProficiency in UX writing and knowledge of how content guides users through a digital experienceBachelor’s degree in English, journalism or a related fieldExcellent presentation and storytelling skillsAbility to write in a manner that’s clear, concise and on-brandComfort with translating technical requirements into design requirementsProficiency in SEO best practices for creating content and writing metadataPreferred Qualifications 3 years of experience in UX writing or content strategyMortgage or financial services experienceJob SummaryThe UX Writer creates content that guides users through our digital product experiences.
They collaborate with other UX experts, product managers and engineers to design seamless experiences that allow our clients to achieve their greatest financial goals.
They break down technical language to understand what options and limitations must be considered.
They also make recommendations that push the envelope and provide the best possible experience for our users.ResponsibilitiesCollaborate with other team members to create and update features for our digital products and experiences, participating in activities such as discovery, concepting, wireframing and prototypingWrite and edit product content that drives the user experience and search engine optimizationUse data and user feedback to guide recommendations and content decisionsPresent new solutions and recommendations to stakeholders, using expertise and persuasion to influence the product visionWork with a team to translate requirements into design solutions that solve both client and business needsWho We AreWe’re America’s largest mortgage lender, closing loans in all 50 states.
J.D.
Power ranked Quicken Loans “Highest in Customer Satisfaction in Primary Mortgage Origination” for the past 11 consecutive years, 2010
– 2020.
The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D.
Power for 7 consecutive years, 2014
– 2020, each year the company was eligible.
There’s a simple reason we’ve been so successful: We care about the people we work with.If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different here.
We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else.
Quicken Loans was once again named to FORTUNE magazine’s “100 Best Companies to Work For” list in 2019 and has been included in the magazine’s top one-third of companies named to the list for the past 16 consecutive years.
In addition, Essence Magazine named Quicken Loans the “#1 Place to Work in the Country for African Americans.”DisclaimerThis is an outline of the primary responsibilities of this position.
As with everything in life, things change.
The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.