**USER EXPERIENCE DESIGN LEAD****WHAT IS THE OPPORTUNITY?**As a UX-UI Leader in City National Bank, Digital Channels & Innovation team, you are visionary design leader who can craft experience strategies for users that are intuitive and seamless, while also maintaining the sharpness and elegance of the City National Bank brand guidelines.
You are an empathic leader who inspire and mentor other peers in the UX team such as designers, researchers and copy writers.
This is the best moment to join our team and to bring your forward-thinking design skills to make a tremendous impact on the entire company and the top growth initiatives of the bank.**Marketing and Product Strategies Division**As a member of the Marketing & Product Strategies group, you will have an exceptional opportunity to help grow the your career while driving change across many facets of the business.
The team is passionately focused on building our brand, supporting banking products and finding innovative ways to engage and retain clients.**WHAT WILL YOU DO?**+ You will be reporting to the Head of User Centered Design and will be part of the Digital Xperience Design leadership team to drive our practice strategy.+ Working in close partnership with the Head of Digital Product, you will craft and drive the creative digital strategy to develop solutions that meet business and clients’ objectives+ Lead different phases of a design process, from discovery to execution.
Will be responsible for defining, documenting and socializing the CNB design philosophy across the organization+ Conceptualize and develop design strategies and solutions.
Facilitate ideation and concept exploration+ Lead and manage the digital design team; hire new talent to bring best-in-class user experience talent to CNB+ Manage team workload, and agency support as needed+ Build strong business relationships with key stakeholders; promote collaboration within teams including Brand and Creative, content, and development engineers.
Work closely with Product Owners and Managers to ensure digital product goals are being accomplished+ Continuously improve operations by bringing best practices in digital experience and design to the organization+ Ensure the proper customer research and design prototyping for strategic projects is identified and executed.
Ensure that user-centered design is a core tenet of the digital property development at CNB.+ Develop design thought leadership for the bank, and promote efforts through networking, meet-ups, and speaking opportunities+ All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National’s PRIDE statement.**WHAT DO YOU NEED TO SUCCEED****Must-Have***+ Bachelor’s Degree Design & Applied Arts, Digital Design or related fields+ 7+ Years of experience in UX Design**Skills and Knowledge**+ Expert command of design and prototyping tools like Figma, Sketch, InVision, Adobe XD, Figma etc.+ Great in person and remote workshop and meetings facilitation skills, and experience with tools such as Mural, Miro, Mindmaster, etc.+ Team lead, ability to self-manage and oversee the quality of UX-UI work from other peers+ Strong brand design skills, with a great understanding of Design Systems and Design Standards+ Strong ability to recognize and predict use-cases and user interaction, including happy path, edge and corner cases, and incorporate them into designs.+ Excellent understanding of user-experience design for mobile and the web, technology trends, demonstrable design skills, and ability to show relevant work.+ Vast experience in problem framing, UX baseline metrics, current and future state user flows, wireframes, UI layouts, mockups and prototypes for responsive web design and native mobile.***To be considered for this position you must meet at least these basic qualifications**The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.**INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT**City National Bank is an equal opportunity employer committed to diversity and inclusion.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.**ABOUT CITY NATIONAL**We start with a basic premise: Business is personal.
Since day one we’ve always gone further than the competition to help our clients, colleagues and community flourish.
City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today.
City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.#LI-MA1#CA-MA1?Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledMarketing