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Unified Communication Engineer

iSpace, Inc

This is a Full-time position in Los Angeles, CA posted March 27, 2020.

Our client is seeking a Unified Communications Engineer who is a hands-on technical resource responsible for designing and implementing end-to-end solutions, as well as supporting, troubleshooting and maintaining services. The qualified candidate will have in-depth understanding of Cisco Unified Communication (UC) Products Services, Virtualization, and Networking with a willingness to learn other related technologies. The ideal candidate has excellent time management, technical, and communication skills. This candidate also is end user focused and driven by customer satisfaction Responsibilities Include Design and implement Cisco Unified Communications services and products Troubleshoot issues support customers as required Provide solution to internal resources draft necessary documentation describing implemented designs Understand Route and Switch, Enterprise Data Network Data Center environments Demonstrate a high level of independent judgment and initiative Thrive in a sense-of-urgency environment, leverage best practices, and innovate through any problem with a can-do attitude Communicate well and provide documentation of changes and new design suggestions vetting with colleagues Willing to be flexible, and able to be on call 247 Required Capabilities At least five years of experience working with the following Cisco Unified Communications Manager Cisco Unity Connection Cisco IM Presence Cisco Jabber Cisco VCS, TMS, MSE, Controller Cisco WebEx Telepresence infrastructure and endpoints Cisco Expressway (Core and Edge) Cisco Contact Center Express C Programming (Optional) Large-scale UC roll-outs Advanced networking concepts Develop bill of materials for UC-AV related projects Desired Capabilities Experience with Cisco WebEx Cloud Connected Audio. Experience with Conference Room AV integrations Experience with digital signage Experience with ancillary Unified Communications products and tools such as Singlewire, Kurmi, etc.