Austin Gastroenterology is currently searching for LVNs (Licensed Vocational Nurses) or Medical Assistants to join our team of triage professionals at our North Austin/Round Rock locations.As a Triage team member, you will be responsible for facilitating communication between providers and patients in between office visits, returning patient phone calls pertaining to results, illness and/or medications, scheduling follow up appointments as needed, processing prescription refill requests appropriately and providing basic information for patients.We are looking for candidates interested in a fast paced environment, that can balance a high volume of work with quality, patient-focused care.
The following skills are also required:Excellent customer service abilities, time-management skills, and verbal and written communicationSuperior critical thinking and problem solving skills; superb nursing skills in patient careMust work well with providers and fellow triage staffMust be able to handle sensitive information, and pay close attention to detailAbility to multitask is keyWe prefer candidates with previous experience using EHR software and performing telephonic triage duties.Telecommuting is available for this position once a candidate has successfully onboarded and shown independent competency for 6 months.This is a full time role working Monday through Friday.
You will receive medical, dental, vision, life and disability coverages along with generous paid time off, paid holidays and excellent retirement benefits.