At ACERTUS, culture is everything.
We want people to want to work here.
We have weekly huddles to hear from our team on how we can improve.
And guess what?
We act on your ideasACERTUS is the only tech-enabled automotive logistics company to move, store, recondition, title & register finished vehicles.
The Title and License Specialist is responsible for completing all our processes in the title, registration, shipping and receiving, estimates, strategic support, moves, projects, online title processing, and customer service.
Work transactions can vary by client, state, county, and jurisdiction.
There is a high level of interaction with multiple stakeholders in various functions and roles, including external clients, critical to client satisfaction.
This is a Full time, In office position.WE OFFER:Up to $18/hr.Medical, Dental and Vision Insurance benefitsCompany Paid Time Off7 Paid Holidays401(k) with company matchTuition ReimbursementCasual Dress CodeWE REQUIRE:Experience in a Windows computer system environment and Microsoft Office Programs (Word, Excel, Outlook, etc.).Strong verbal, written, and organizational skills with attention to detailAbility to troubleshoot and resolve user client issues and/escalate issues appropriatelyAbility to work independentlyMinimum 2 years business experience or 1 year if direct customer contactHigh School Diploma or GEDWHAT YOU’LL DO:Title and License compile orders in an organized manner; inputs the relevant information into computers using software and templates; maintains a record of work activity by updating notes, identifies and corrects data entry errors by comparing and verifying information.
Identify and manage each document and proceed with processing.Prepare and submit vehicle paperwork to DMVsSuccessfully use our TransTitle program and complete the transaction with all pertinent informationAccurately perform data entry within the related data fieldsEvaluate information for accuracyAbility to run and analyze reports and initiate action dailyRespond in a courteous, professional, and timely manner to all customersEstablish and maintain interpersonal relationships with co-workers and customersAssist team members when individual work is completeOrganize, plan, and prioritize workflowAdditional duties as assignedHandle incoming title issues via email and phone callsAssisting and researching with clients and DMVs on ways to troubleshoot specific transactionsACERTUS is committed to employing a diverse workforce.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.MON