The Getty: E-Commerce Coordinator

OverviewWorking under supervision of the Manager of Retail Systems and Logistics, supports day-to-day operations of the Getty e-Commerce Retail and Wholesale websites.ResponsibilitiesProvide support for two e-Commerce sites: direct retail and wholesaleOversee Amazon Store (FBA): maintain inventory levels and product listings; monitor advertising; analyze sales dataOversee third-party fulfillment by maintaining inventory levels and product assortmentsAssist with day-to-day site maintenance and content changesCoordinate project list for all e-commerce development projectsCoordinate workflow by setting schedules and priorities for projectsMonitor and report on project progressAssist with website metric analysis by running reports for manager as necessaryGenerate daily and monthly sales reportsResponsible for new product creation and ensuring accuracy of all product information on the sitesAssist with maintaining inventory accuracy for online locationAssist in gathering new product information from BuyersCoordinate product photographyAssist in the development and merchandise strategy for the online storeProvide expertise and direction for the web fulfillment team daily as needed, including instructions for orders that require special handlingAs the primary customer contact for online-related inquiries, demonstrate excellent customer service skills via phone and e-mailProcess payments dailyProvide assistance and follow-up for orders with risk assessmentMaintain a calendar of e-blasts and other tools to routinely perpetuate and grow businessQualificationsHigh school diploma/GED; Bachelor’s degree preferredMinimum 3-4 years related experiencePI150261503

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