APM Terminals operates one of the world’s most comprehensive port and integrated inland service networks.
We’re uniquely positioned to help both shipping line and landside customers grow their business and achieve better supply chain efficiency, flexibility and dependability.
We are looking for the best Terminal Modernization Engineer to join our team based in Los Angeles, CA.
We offer
APM Terminals offers tremendous growth, career and leadership opportunities for those with the ambition, drive and dedication to become one of the best.
If you see yourself being part of a team that helps the global economy grow through our worldwide network of customers and terminals, then we want to hear from you!
Key responsibilities
The Terminal Modernization Engineer is responsible to deliver and support the Industrial application, integration & infrastructure environments that operate and supports our container terminal modernization technologies.
He/she will also be responsible to execute, monitor and provide feedback on the Global Modernization development strategy to improve efficiency, facilitate operations and achieve customer satisfaction.
• Analyze and troubleshoot problem reports related to automated machinery to identify issues and escalate to accountable parties and vendors.
Follow all issues through to resolution.
• Develop deep expertise in the deployed modernization solution in order to design and recommend improvements to performance and reliability.
• Utilize understanding of wired and wireless networking and time-sensitive protocols (e.g.
profinet) to identify and escalate issues affecting perimeter and on-board safety systems.
• Ensure that control system componentry: devices, configurations and integrations are documented and change control processes followed to insure system integrity.
• Work closely with operations staff, IT staff, software and hardware vendors to continually improve system performance and reliability to achieve business objectives.
• Educate and train IT staff in incident response and diagnostics to ensure necessary skill sets are available at high functioning levels at all times.
• Develop metrics and dashboard reporting system that visualizes overall system health and early warning indicators.
• Using data, predictive analytics and emulation, work with Operations and modernization Manager to develop continuous improvement strategies and recommendations.
We are looking for
• Education: BS in Industrial Technology, Mechatronics, Electrical or modernization Engineering, or related field.
• 5+ years of technical delivery of industrial modernization/operational technology solutions in a fast paced, demanding environment.
• 3+ years of experience supporting a 24X7 technical support team delivering continuously available and interconnected machinery to a production or manufacturing organization.
• Technical expertise of wired and wireless Industrial networking technologies, controls systems and machine to machine interface integration.
• Experience with Programmable Logic Controlers (PLCs), Siemens experience preferred.
• Demonstrated ability in vendor management, incident management and resolution/troubleshooting complex and integrated environments.
• Agility – Strategic mindset with ability to provide deliverables and build strong working relationships with stakeholders.
Ability to make changes rapidly and can adapt to regularly shifting priorities.
Ability to contribute to multiple projects simultaneously.
• Direct, hands on experience with Industrial modernization and control system software and system integration.
This includes integration at all levels of the ISA-95 model.
• Machine validation experience including creation and execution of test cases.
• Strong technical and troubleshooting skills in an automated machinery environment.
• Ability to work within a matrix-based organization with direct and dotted line reporting
• People oriented
• Ability to work with ambiguity.
• Collaborative/teamwork mindset
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General office setting, typically the employee may sit comfortably to perform the work, usually at a computer terminal – with short breaks or lunch period.
However, there may be some bending/stooping, reaching above shoulder level, walking; standing; carrying of light items such as papers, books or packages of up to 25 pounds.
Should be able to hear & speak clearly using phone / headset to communicate with customers; be able to navigate, view & enter information on the computer.
May need to travel across the US and occasionally overseas.