California Bank and Trust, a leader amongst banks in California, with over $10 billion in assets and nearly 100 branch offices in the state, is looking for a Client Service Associate (Teller).
Our relationship-centered culture is achieved by providing our associates with the tools, training, and opportunities to build the best possible relationships with our customers, and with each other. Our workplace culture values each associate’s unique experiences, background and perspectives and provides a collaborative environment for all associates to grow and thrive.
The Client Service Associate (Teller) provides top notch customer service to our clients and customers at our Crenshaw branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
The ideal candidate will have the skills and experience necessary to:
- Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record.
- Identifies and addresses clients’ needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
- Resolves clients problems either through direct personal action or referral to alternative branch or bank resources.
- Identifies and maximizes cross-sell banks opportunities through exploring needs. Other duties as assigned.
Requirements:
- Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience.
- Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
- Must have solid balancing and customer service skills.
- Ability to cross-sell bank products based on clients needs.
Benefits:
- Medical and Dental Insurance + Life Insurance + 401(k) plan + generous company matching!
- Competitive compensation commensurate with work experience (some roles include incentives, mileage + travel time pay, and/or parking waivers.
- Eligible for sales bonuses + monthly incentives and/or annual discretionary bonus
- Paid Training, paid Vacation, paid Holidays and promotional opportunities offered from within
- Tuition Reimbursement for qualifying employees
- Stable Employer, a division of Zions Bancorporation and is included in the S&P 500 & NASDAQ Financial 100 indices.