Job Description You Lead the Way.
We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.
Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible
– and we’re proud to back each other every step of the way.
When you join TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
Digital Workplace is the combination of digital, cultural, and physical elements that supercharge colleagues’ ability to do phenomenal work in a complex, dynamic, and often unstructured working environment.
Our Vision is to provide the world’s best colleague experience: Wherever.
Whenever.
Every single day.
Our Mission is to simplify work and raise productivity by empowering colleagues with the best digital tools and service experiences.
Description: Provides oversight of the suppliers or internally sourced partners that provide services to the Digital Workplace organization ensuring optimal value from the contractual terms or internal agreements via effective management of economics and performance measurements.
The candidate will ensure that the vendors adhere to AXP policies, procedures, and aligned agreements.
In addition, the candidate will support Resource Managers to remain compliant with AXP resource policies and adhere to vendor agreements.
Requirements: (Essential outcomes) Provides needed analytical support for business/supplier issue dispute resolution, invoice reconciliation and compliance issues.
Provides guidance and consultation on Portfolio & Business Management processes and associated system usage.
Supports contractor resource onboarding/offboarding processes and ensure resource hours are tracked for accurate reporting, billing and payments against contract and purchase order (PO) requirements.
Documents business-related needs, and operational procedures to increase work efficiency.
Qualifications: (Required skills) Critical Thinking/Problem solving
– strong data, financial analytics & modelling skills Planning & organizing Excellent oral and written communication skills Teamwork and collaboration Self-starter who can function effectively within a diverse and globally-dispersed team Strong working knowledge of Excel and PowerPoint.
Database experience and programming skills an advantage.
Strong soft skills A plus or Preferred: Associates Degree, Bachelor’s degree or equivalent work experience Proven ability to drive analytical decision-making, identifying trends and developing key insights.
Flexible and adaptable to shifting priorities based on customer needs Ability to effectively plan and coordinate to accomplish project deliverables Shown ability to handle multiple contending priorities, including planning, management, and execution of responsibilities.