Advanced Systems Group LLC provides onsite managed services for a prominent global tech company based in Mountain View.
We are seeking an experienced Technical Writer to join our team.
You will design, develop, launch, land, and maintain technical education curriculum for our global external developer communities.
You will partner with subject matter experts to deliver hands-on training that varies in nature from short tutorials to full courses.
You are expected to quickly establish and maintain relationships/credibility with partners, identify needs/requirements, and manage multiple and potentially inconsistent sources of content.
This includes working with existing content to make it work in various contexts, and developing innovative, high-quality online learning solutions.
Responsibilities Collaborate with subject matter experts who may be developer advocates, developer product engineers, software engineers, and/or tech writers to design, develop and organize online educational materials Identify learning and performance objectives Propose innovative online learning solutions to solve organizational needs Develop online content and evaluation strategies Interpret evaluation data and suggest improvements based on feedback Advocate for the student experience Minimum Qualifications: BA/BS in a related field Hands-on experience with technical topics or environments (e.g., programming, networking, front-end development, etc.) 5 years experience designing, developing, and delivering education curriculum using multiple mediums Familiarity with HTML, CSS, and JavaScript Ability to create, review, edit, deploy, and update training materials Action-oriented understanding of instructional design methodologies, tools, and techniques Excellent critical thinking and communication skills Experience with data-driven decision making Confidence with technical topics when working with subject matter experts Preferred Qualifications: Tolerance and enthusiasm for ambiguity and change Scrappy (e.g., be able to jump in and get your hands dirty, find the right balance between cost and quality to fit the need) Ability to manage multiple projects with competing priorities and interact with diverse technical and non-technical groups, spanning all organizational levels Lifelong learner who is willing to grow in their skills and knowledge Powered by JazzHR