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Technical Application Specialist-Los Angeles, CA

Siemens

This is a Full-time position in Los Angeles, CA posted March 31, 2021.

n n n n n nn Nows our time to inspire the future of healthcare together.

nn nnSiemens Healthineers is a leading global medical technology company with over 170 years of experience and18,000 patents.More than 48,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare.

We stand with our customers around the world to support them in delivering high quality care to their patients.An estimated 5 million patients across the globe benefit every day from our innovative technologies and servicesin the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

This is what truly matters to us.nn nJoin our team now at Siemens Healthineers as a Technical Applications Specialist.

n n n n n nThe primary responsibilities of the Technical Application Specialist (TAS) is to provide implementation services, Train-the-Trainer education, and troubleshooting on all Siemens Healthineers instrumentation and Data Management applications.

In addition, the Technical Applications Specialist (TAS) is to assist in growing our business by providing excellent customer support.n n n nThe Technical Applications Specialist (TAS) is the project coordinator of all installations to which they are assigned while efficiently performing system implementations and software upgrades, including customer training with minimal assistance by following established guidelines.

The TAS must strive to maintain a high level of customer satisfaction, be able to identify potential “at risk” customers and communicate effectively to the appropriate internal stakeholders.

Effective and efficient resolution of customer issues and participation in escalations is an expectation of the role.

The TAS may assist in training other Technical Applications Specialists and be willing to travel outside of their region to assist in supporting other territories.

Assist with product demos and technical presentations by collaborating with Sales and Service peers to promote sales.

Organize and participate in field based customer education events.

The TAS must work in accordance with government regulations, FDA and OSHA; works in accordance with the Siemens Healthineers Quality System, including adherence to all applicable training requirements and enforcement of all company safety guidelines.

Effectively use the appropriate Siemens Healthineers communication tools.

The TAS must maintain a valid drivers license and maintain a good driving record as outlined in Siemens Healthineers policy.n n n nBS/BA in related discipline or equivalent combination of education and experience.

Medical Technology certification preferred.

Requires 2-5 years experience in related field required.

Must have excellent interpersonal and communication skills (oral, written) for success in this position.

Must be able to work independently and posses some basic knowledge in IT.

Be able to have a basic understanding of statistical analysis.

Must also possess an excellent team and customer service orientation, as well as problem solving, time management and computer proficiency skills.n n n n n nnAt Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause.

Our people make us unique as an employer in the med-tech industry.

What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services.

We recognize that taking ownership of our work allows both us and the company to grow.

We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.nn nnIf you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers.

nn nnIf you wish to find out more about the specific before applying, please visit: https://usa.healthcare.siemens.com/about.

nn nnAs an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

nn nn#LI-MA1nn nn#LI-MA1nn n n n n nn Organization: Siemens Healthineersnn nn Company: Siemens Healthcare Diagnostics Inc.nn nn Experience Level: Mid-level Professionalnn nn Job Type: Full-timenn n n nn Equal Employment Opportunity Statement nSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace.

All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.n n EEO is the Law nApplicants and employees are protected under Federal law from discrimination.

To learn more, Click here.n n Pay Transparency Non-Discrimination Provision nSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision.

To learn more, Click here.n n California Privacy Notice nCalifornia residents have the right to receive additional notices about their personal information.

To learn more, click here.nn