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Student Services Advisor – First Year Experience Program

El Camino Community College

This is a Full-time position in Los Angeles, CA posted August 3, 2022.

*El Camino College*

*Student Services Advisor – First Year Experience Program*
*Req: C2223-002*
*Division: Counseling & Student Success*
*Close Date: WEDNESDAY, JULY 27, 2022 at 3:00 p.m.*

*Complete job description and application available online at:

This Student Services Advisor position is assigned to the First Year Experience (FYE) Program which assists incoming students with their transition from high school to college by offering academic and transfer counseling, financial aid assistance, and integrative learning communities. FYE serves as the first point of contact for campus resources, academic support, and student success programs offered on campus. One of the South Bay Promise programs at El Camino College, the FYE program is a vibrant environment serving over two thousand new and continuing students, parents and faculty.

Under the direction of an assigned supervisor, perform a variety of responsible duties involving direct and purposeful contact with students in an assigned area such as career or education planning, job placement, financial aid, admissions and records or EOP&S; provide specialized advisement and other services to individual students in assigned specialty area.

Provide specialized advisement and paraprofessional services to students in specialty field such as career or education planning, job placement, admissions and records, Financial Aid, Extended Opportunities and Services (EOP&S) or other assigned area.
Interview individual students to determine program eligibility and obtain information required to develop student educational, financial and career plans.
Analyze student date and certify eligibility for program participation as required; interpret, apply and explain complex rules, regulations, requirements and restrictions.
Select, administer, score and interpret tests and assessment instruments; analyze alternative courses of action and assist students in developing appropriate plans.
Communicate with academic counselors, District personnel, business leaders, social service agencies, community resources, educational institutions and others to coordinate activities, exchange information and refer students for further assistance.
Maintain current knowledge of a variety of complex regulations, requirements and policies related to assigned specialty area.
Develop forms, handbooks, manuals and other written materials to facilitate student advisement.
Plan, develop and conduct workshops to provide students with specialized assistance and information in assigned area.
Train and provide work direction to assigned personnel and student assistants; recruit and select hourly employees as needed.
Perform related duties as assigned.

*Education and Experience:*
Any combination of equivalent to: two years of college course work in Social Sciences and Human Service and three years of increasingly responsible experience in a student services or related field.

Comfortable working in a diverse environment, especially with those who may identify differently or have a different background.
Familiar with technologies useful for communication, database management, and website maintenance and updates.
Able to effectively and professionally communicate with students, faculty, and coworkers in both spoken and written context.

*Knowledge/Areas of Expertise:*
Specialized functions, operation and activities in an assigned student advisement area.
Interview techniques.
District services and community resources available to students.
Oral and written communication skills.
Interpersonal skills using tact, patience and courtesy.
Applicable sections of State Education Code and other applicable laws.
District organization, operations, policies and objectives.
Technical aspects of field of specialty.
Financial and statistical record-keeping techniques.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Modern office practices, procedures, and equipment.

Provide specialized paraprofessional duties and advisement to students in a specialty field. Assess student needs and interests and develop viable plans and alternatives.
Interview students to determine program eligibility and obtain relevant data.
Plan, develop and conduct informational workshops.
Communicate effectively both orally and in writing.
Read, interpret, apply and explain rules, regulations, policies and procedures.
Work independently with little direction.
Establish and maintain cooperative and effective working relationships with others.
Train and provide work direction to others.
Analyze situations accurately and adopt an effective course of action.
Work confidentially with discretion.
Maintain records and prepare records.

Typical office setting.
Extensive computer work.
Long periods of standing and sitting.
Direct contact with students with various health conditions (AIDS, HIV, Hepatitis, etc.)

*SALARY: (Step A) $5,216 per month.*
*Salary increases are granted on the first day of the month following each year of service, until step F is reached.
Employees contribute 8% of their earnings toward the Public Employees Retirement System (PERS).

This is a full-time, twelve-month classified staff position subject to a one-year probationary period. The standard work week is 40 hours of scheduled duty per week of not more than five consecutive work days. Excellent fringe benefits include eight 32-hour workweeks during the summer.

Employment is subject to verification of all information provided on the employment application. Candidates selected for employment must agree to be fingerprinted, submit proof of COVID vaccination, submit Certificate of Completion of the Tuberculosis Risk Assessment and/or Examination, provide proof of eligibility for employment in the United States, and present a valid Social Security card upon hire.

Applicants must submit the following documents by the closing date:
1) Online application:
2) Resume in Word format
3) ) Cover Letter in word format describing how applicant meets the qualifications.
4) Pertinent transcripts (only in pdf format) as stated in the job qualifications. (Unofficial computer-generated academic records/transcripts must include the name of the institution and degrees awarded to be acceptable.) Multiple page transcripts must be loaded as ONE pdf document.

Foreign Transcripts: Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. For information on transcript evaluation services, please visit:

Applicants with disabilities requiring special accommodations must contact the ADA Compliance Officer at least five (5) working days prior to the final filing date:
ADA Job Applicant Accommodation Request (

Please Note: Documents submitted or uploaded for a previous position cannot be reused for other positions. You must submit the required documents for each position you apply for by the closing date. Failure to do so will result in an incomplete application. Applications with an incomplete status will not receive consideration. You may check the status of your application online.

If you should need assistance please call (310) ###-#### Ext. 3807 or by email at …

Due to the large volume of calls received on closing dates, we highly recommend that you do not wait until the last day to apply so that we may assist you with questions or technical matters that may arise. Give yourself sufficient time to complete the profile, which may take 45 minutes or more. Positions close promptly at 3:00 p.m. PST (pacific standard time).

*CLOSING DATE: WEDNESDAY, JULY 27, 2022 at 3:00 p.m.*

* Previous employment performed in a different public retirement system may allow eligibility to continue in the same retirement system.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, El Camino College has published Annual Security Reports and all required statistical data, which can be found on the Police Department webpage at These publications include Clery crime statistics for the previous three years relevant to El Camino College classes and activities, in addition to institutional policies concerning campus safety and security. The information is also available in printed form in the lobby of the Police Department and in select locations on campus. Upon request, the Campus Police Department can provide or mail out copies of this publication. Contact them at 310-###-####.

El Camino College is an Equal Opportunity Employer
The El Camino Community College District is committed to providing an educational and employment environment in which no person is subjected to discrimination on the basis of actual or perceived race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental or physical), sex, gender (including pregnancy and childbirth), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or retaliation; or on any other basis as required by state and federal law

Associated topics: academic counselor, advocate, assist, associate, counselor, counsel, school counselor, scriptwriter, slp, therapist