Gensler’s Consulting Practice is focused on how space, technology, policies, and services support the changing nature of work and learning. Our multidisciplinary team works with a wide range of organizations including major Corporations, Healthcare and Cultural Institutions, Real Estate Developers, and Universities. We use in-depth user research and engagement to explore and develop strategies that enable our clients to meet their business and organizational objectives. With our design teams here in New York and around the world, we conceptualize and implement creative solutions that support our client’s needs. In parallel, we help our clients manage change to ensure new ideas take root, and to build capability that sustains.
Design Strategy at Gensler is focused on enabling transformation – our creative and collaborative approach, supported by data and intelligence, enables impactful change and evolution of our clients’ organization, culture, and environment. We are a diverse, multidisciplinary team of creative and analytical thinkers who apply proven research tools and practical methodologies to solve complex problems related to space, people, operations, finance, and technology.
Our practice in Los Angeles is growing and we are looking for design strategists to focus on our broad range of services including workplace strategy, real estate portfolio strategy, change management, and design guidelines. We are looking for emerging leaders with an entrepreneurial spirit who will help us develop and strengthen our client relationships and evolve our practice. Currently, we are primarily focused on defining hybrid strategies and developing holistic experiences for a wide range of influential organizations such as major corporations, healthcare providers, cultural institutions, developers, and universities.
Your Role
As a Strategy Project Lead, you will be a core member of our multi-disciplinary teams working with a wide range of clients across industries and sectors to evaluate their current conditions, define their goals, and develop integrated strategies for how their environment, technology, policies, and services can support their objectives. Your work will span a wide range of scales, from pilot projects that test new ideas to global strategies and programs. You’ll help define and conduct rigorous research efforts, synthesize data and feedback into meaningful insights, and develop innovative future state concepts and solutions. Working with your teams, you’ll help design and lead our clients through robust processes to engage with a variety of stakeholders to get input, co-develop solutions, and assess options.
What You Will Do
- Collaboratively plan and perform user research and data collection activities
- Design and support engaging workshops with internal teams, clients, and other stakeholders
- Analyze qualitative and quantitative data from multiple sources to determine impact on business goals, organizational culture, or performance criteria for spatial design
- Synthesize information and data into narratives told through presentations, reports, posters, videos, websites, etc
- Articulate and represent scenarios (with plans, data, feedback, relevant precedents, etc) to illustrate a range of relevant solutions (e.g. design concepts, work styles, program, service models, etc) based on the research that meet the client’s objects and expresses the tradeoffs associated each option
- Use interdisciplinary thinking and collaboration to ground all ideas in research insights and design constraints
- Define and develop concepts and prototypes of experiences, programs, services, and spaces to test with users and stakeholders. Work closely with the Strategy Director and Project/Strategy Managers to ensure project success. Strategy Managers manage day-to-day operations for projects including staffing, fee tracking and forecasting, and client meetings
- Guide Analysts and other team members on projects to share your experience, encourage original thinking, and help ensure alignment throughout the project
- Support the interface with Gensler design studios to ensure the seamless transition of design strategy into the design implementation phase
- Identify opportunities to grow the practice through engagements with new and existing clients, and support the development of proposals that clearly articulate process, scope, and compensation
- Help strengthen and grow existing client relationships
Your Qualifications
- 8 – 10 years of relevant professional experience and an undergraduate or master’s degree in architecture, interior design, environmental design, urban design, real estate, design strategy, organizational development, organizational psychology, or similar fields
- A background in the design of the built environment (architecture, interior design, urban design, etc.).
- A strong portfolio demonstrating excellent command of fundamental communication design including composition, information graphics, and persuasive writing
- Proficiency in Adobe Creative Suite (InDesign required), and Microsoft Office 365 (PowerPoint, Word, Excel, Outlook), and other visual communication tools
- Fluency with digital collaboration tools such as Miro, Mural, Microsoft Teams etc.
- Familiarity with design software such as Revit and AutoCAD is a plus
- You’re passionate about the built environment and its impact on individuals and organizations.
- Are a self starter and quick learner
- Thrive in a fast-paced, dynamic, and open environment that requires fast iterations and pivoting between collaborative and individual work
- Have the ability to work on multiple projects simultaneously
- Are a clear communicator and presenter of ideas, findings and/or point of view
- Are an enthusiastic collaborator and are able to work successfully with a range of other disciplines who compliment your experience
- Are a critical and creative thinker
- Infuse empathy and behavioral analysis into your work
- Respond proactively and thoughtfully to design critique and feedback from clients and colleagues
- Are experienced with research methodologies and activities, along with working with both qualitative and quantitative data
- Can graphically visualize information and ideas, able to effectively use charts, graphics and design concepts to represent and communicate findings and complex ideas
- Are a strong and persuasive writer, able to clearly and succinctly describe work process, options for consideration, findings, recommendations, communications, memos, etc.
- Can create powerful and compelling narratives with strong written, visual, and graphic content
- Are comfortable with ambiguity and able to work with your team to forge a path on projects that may have vague parameters or frequently change/evolve
To be considered, please include 2-3 project examples and a cover letter as part of your submission.
Life at Gensler
At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Week,” our offices reflect our people’s diverse interests.
We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities.
As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.
Gensler is proud to be an equal opportunity workplace and is an affirmative action employer. All aspects of employment decisions will be based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you need assistance or an accommodation due to a disability you may contact us here . We celebrate diversity and are committed to creating an inclusive environment for our colleagues.
#LI-LW1
Full time
R-3582
About Us
Gensler is a global architecture, design, and planning firm with 50 locations and more than 6,000 professionals networked across Asia, Europe, Australia, the Middle East, and the Americas. Founded in 1965, the firm serves more than 3,500 active clients in virtually every industry. Gensler designers strive to make the places people live, work, and play more inspiring, more resilient, and more impactful.
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Gensler is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. For more information please review our How To Apply page on our Careers site.