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Sr. Analyst, Brand Development

Ordermark

This is a Full-time position in Los Angeles, CA posted February 18, 2021.

Ordermark’s mission is to become a trusted partner to restaurants everywhere, offering products and services that help restaurants adapt to changing consumer trends and technology. We pride ourselves in building a team of world-class thinkers and innovators to revolutionize the restaurant industry, empowering our customers to tap into new markets.

Ordermark helps restaurants and virtual kitchens aggregate mobile orders across all the major online ordering service providers into a single dashboard and printer. Powered by Ordermark’s leading restaurant technology platform, Nextbite serves the fast-growing food on-demand revolution by empowering existing restaurants everywhere to serve more customers and earn more revenue. Nextbite, creates delivery-only restaurant concepts with high-quality, chef-inspired menus available through delivery apps. This combined offering helps restaurants increase efficiency and grow profits, creating successful food service across the country.

By joining Ordermark you will have a front row seat to the rapidly changing restaurant landscape and the explosive online ordering industry.

Nextbite Brand Development Business Intelligence-Data Analyst

-Organizes data in a digestible way, allowing for optimal tracking and interpretation of consumer demand, competition, brand resonance, trend inputs, FP feedback and metrics in a thoughtful, analytical and innovative way

-Utilizes data to pinpoint trends, allowing the team to identify any development, operational or marketing issue affecting order volume – and correct before the brand is affected overall

–Create a better understanding of our FPs and how we identify new opportunities for growth

Create a better understanding of our own Nextbite revenue and strategic goals for growth 

The impact you will have:

  • Analyze proprietary data, identify trends related to marketing, revenue, operations, brand development and food experience
  • Improve systems by studying current practices; designing modifications
  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
  • Construct workflow charts and diagrams; studying system capabilities; writing specifications
  • Prepare technical reports by collecting, analyzing and summarizing information and trends
  • Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of Ordermark as it pertains to Brand Development
  • Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
  • Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required and presents findings of studies to brand development team
  • Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
  • Suggest changes to senior management using analytics to support your recommendations. 
  • Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement 
  • Lead and perform design of data collection experiments to uncover deep insights that inform brand development success
  • Track data on our brand competitors in the ghost/VK and dark kitchen marketplace
  • Review data on order volume, identifying trends in basket size, demographics, location
  • Improve department reporting procedures, creating, updating and optimizing existing dashboards
  • Develop additional dashboards and reporting procedures as needed
  • Drive the analytical process of the brand development team and create a data culture within it

What you bring to the role:

  • BS in Mathematics, Economics, Computer Science, Information Management or Statistics or 7+ years of proven experience in a Data Analyst or Business Analyst role
  • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
  • Understanding of business intelligence software
  • Experience and understanding of Salesforce
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Ability to translate business requirements into non-technical, lay terms
  • Ability to collaborate across multiple teams

What we offer:

  • A team that has transitioned to remote work impressively, and remains highly collaborative and connected
  • Excellent growth opportunity, and stock options for all full-time employees
  • Medical, dental and vision (90% covered by Ordermark; 50% for dependents) – eligible immediately
  • Unlimited PTO and paid company holidays
  • 401k – eligible immediately
  • $60/month reimbursement for online-ordered meals
  • Bonusly – a team recognition platform with fun rewards
  • We pride ourselves in having a team that promotes diversity, inclusion, leadership, mindfulness, high initiative, energy and passion.

___________

Ordermark participated in Techstars, Boulder in Spring 2018, and has raised $150 million. We are headquartered in Los Angeles, and are looking to significantly grow our team while continuing to reach restaurants and consumers across the country.

Our team is made up of people from diverse backgrounds, collaborating daily across time zones. We believe cross-pollination is one of the best ways to foster community and new ideas. For that reason we encourage people from all backgrounds to apply to any of our positions.

Thank you for your interest in Ordermark – we’re reviewing impressive candidates every day, and will do our best to reach out to you as quickly as possible!