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Specialist, Lifesaving & Care-West Los Angeles

Best Friends Animal Society

This is a Full-time position in Los Angeles, CA posted July 15, 2021.

Location: West Los Angeles, CADo you love working as part of dynamic team, alongside fellow staff and volunteers who are passionate about providing exceptional care to animals? Are you interested in helping families find a pet to adopt or foster? Do you enjoy an active day-to-day, collaborating with other teams all in the service of caring for animals in need and being a part of finding them loving homes? Then consider applying today for the Specialist, Lifesaving and Care position at our West LA Pet Adoption Center!Lifesaving & Care Specialists are responsible for the daily functions, and growth of lifesaving programs including adoption, foster care, transfer/transport, as well as providing basic animal care for animals in our program locations. Specialists act with urgency to accomplish important tasks and play a direct role in achieving Best Friends Animal Society’s no-kill mission and organizational success. Specialists may receive intensive assignments in a particular program, based on organizational needs. Senior specialists have an increased level of responsibility or skills, and the ability to make on-the-spot decisions to accomplish tasks.Culture Statement and Responsibility:We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles. Culture is how we talk to and treat ourselves and one another, it’s how we generate and respond to change, it’s how we plan and make decisions, it’s how we do what we do.Key Responsibilities:* Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit of authenticity, kindness and positive influence with each other, our visitors, and volunteers as well as to the animals every day. This includes listening, being present, being supportive of others and demonstrating compassion and curiosity in conflict.* Promote, coordinate, and facilitate pet adoptions, providing superior customer service, new pet parent counselling, and post-adoption support throughout; coordinate and conduct transport program operations including but not limited to animal selection, travel logistics (driving/driver recruitment, vehicle preparation), records management, supply management, and vehicle management; support, empower and enable volunteers and foster parents with the goal of utilizing volunteers to expand Best Friends lifesaving capacity.* Deliver superior customer service, assist adopters, fosters and transfer partners by gathering information to match them with appropriate animals; arranging introductions, pet to pet meets; acquiring/providing medical records, follow-ups as needed or required.* Develop a general knowledge of the animals in the Best Friends’ care, and on our partners shelter’s care, to best match both the animal and client’s needs.* Work directly with and support volunteers on all aspects and protocols of lifesaving care and outcome programs, including but not limited to program protocols, cleaning protocols, specific animal behavior and care, animal handling, transportation requirements and procedures, data entry, and communications.* Work collaboratively with Best Friends’ team members in all areas of operations to achieve lifesaving goals; follow Best Friends policies, procedures, and task lists for daily lifesaving outcome assignments, including accurate and timely communications, work completion, data entry, and recordkeeping.Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status