ServiceNow Scrum Master

Capgemini Government Solutions (CGS) LLC is seeking a highly motivated ServiceNow Scrum Master to join our team to support our government clients. In this remote role, the candidate can be located anywhere in the United States.  This multi-faceted opportunity is a leadership role on our ServiceNow capability team that is growing and provides room for creativity and growth for a dynamic and exciting career path.  

The ServiceNow Scrum Master works in collaboration with teams across the business to support clients looking for creative solutions! As a ServiceNow Scrum Master you will work on managing the  lifecycle process that translates business requirements into functioning software systems, services and solutions.

This role is an opportunity to apply and grow your skillset in design architecture with a motivated and rapidly growing company, servicing a wide range of technology forward clients, and building CGS’ capabilities.

Job Responsibilities

As a ServiceNow Scrum Master, you will:

  • Manage User Stories, Sprint Backlog, and Kanban Board
  • Experience with working with Product Owners/Managers and maintain Product Backlog
  • Sprint Planning.
  • Define, measure, and improve using KPIs like Burndown chart and Velocity
  • Add acceptance criteria to the User Stories in the Sprint Plan.
  • Plan and run the daily stand up,
  • Creating a plan to deliver a working solution.
  • Backlog Refinement, Packaging, Deployment, and Release
  • Facilitate Scrum events.
  • Coach teams to constantly improve.

Required Qualifications

  • Bachelor’s Degree in business, management information systems, computer science or related field.
  • US Citizenship Required
  • 5+ years of proven experience in managing and running a scrum team leveraging ServiceNow Agile and SaFe methodologies
  • Agile/Scrum Master Certification
  • Experience with SCRUM
  • Experience with Test-Driven Development (TDD)
  • Experience with leading agile teams in a large project requiring coordination between teams
  • Validate a Quality Plan and Plan Sprint Execution

Preferred Qualifications

  • PMP certification a plus, but not required
  • SAFe certification a plus, but not required
  • Active Secret Clearance a plus, but not required

Company Overview 

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of client’s opportunities in the evolving world of cloud and digital platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through various services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2020 global revenues of EUR 15.2 billion. Capgemini Government Solutions, LLC (Capgemini GS) is a subsidiary of Capgemini focused on providing high-quality services to the U.S. Federal Government. Learn more about us at www.capgemini-gs.com.

Capgemini has an entrepreneurial environment that embodies the following values: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun. We offer a competitive benefits package to our employees.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.  

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Pay Transparency:

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