Service Engineer – Electric Vehicle (EV)

nnFounded in 2003 and headquartered in Ontario, California, Phoenix Motorcars develops, deploys, and services all electric drive systems for Zero Emission Commercial Vehicles.

The company’s electric vehicles have logged over 2.3-million zero emission miles, reducing over 6.5 million pounds of carbon emissions, equivalent to the amount of carbon sequestered by over 3,400 acres of U.S.

forests.

Phoenix Motorcars strives to provide fleets with clean transportation and renewable energy through advanced technology solutions and remains committed to excellence in electric vehicle innovation.nn nn n nn nnPhoenix encourages your commitment to quality as you ensure the delivery of consistent manufacturing processes and on-time vehicle deliveries.

Hence, Phoenix is continually seeking diligent, determined performers who think outside the box to help us find better and more efficient ways to manufacture our vehicles.nn nn n nn nnWe are seeking for a service engineer who will be responsible in handling field issues and assist in identifying root cause and corrective actions for warning indicators in medium duty EV vehicles.

This is an engineering and technical role working with service technicians in repair issues arising within our customer vehicles.

Main area of responsibility will be the High Voltage (HV) Electrical Systems that include High Voltage Batteries, Motor, and all other related modules, HVAC, Power Steering, and Coolant Temperature Controls.

This role may also lead to exposure on chassis systems as well in future.nn nn nn nn Responsibilities: nn Research, develop and provide service procedures for technicians to successfully repair field vehicles.

Extensive electric vehicle diagnostics, repair, issue tracking, and escalation.

Write technical reports and develop base line diagnostics when necessary.

Ensure that engineering field action repair recommendations can be correctly and repeatedly performed by service technicians.

Train technicians in diagnosing and troubleshooting EV systems.

Perform systems and acceptance testing on the vehicles when needed.

Coordinate with software development team to escalate major field issues.

Some domestic travel may be required if necessary.

Follow all defined company processes.

Innovate and develop new processed tools to improve effectiveness and efficiency.

Provide input and expertise into the development of technical service training materials.

Involvement in the product development process to ensure the voice of the customer is heard through serviceability requirements in the next gen vehicles.

nn n nn nn Qualifications nn BS or higher in Electrical Engineering/Automotive Technology or similar technical degree required.

Minimum 3 years Electric or Hybrid Vehicle Diagnostics and Repair 3+ years’ automotive validation and troubleshooting experience.

Understanding or experience with model-based programming is must.

Experience in testing and debugging automotive systems software.

Understanding of Electric vehicles and energy storage subsystems.

Technical and professional skills in job-related area required.

Able to work efficiently under high amount of work/stress.

Specific knowledge of engineering discipline (e.g., electronics, software, control systems) within job-related area.

High level analytical ability where problems are unusual and complex.

Knowledge of engineering software and systems as it pertains to job-related area nn n nn nn Preferred Skills nn MATLAB/ Simulink experience.

Electrical hardware validation experience.

Good understandings on wiring schematics.

Familiar with CAN tools like CANAlyzer, Kvaser, PEAK, Vehicle spy.

Good experience with Issue tracking tools like JIRA, Bugzilla.

Troubleshooting experience.

MS Office Proficient.

nn n nn nnThis is an opportunity to grow your career at a leading manufacturer of All-Electric Medium Duty Vehicles.

The position includes competitive wages and a comprehensive benefits package, including health insurance (medical, dental, vision), a 401k matching program, and paid holidays and vacation.

This position reports directly to the Production Manager.

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