We are the largest, growing Big O Franchise in Arizona with locations in Phoenix, Gilbert, Maricopa, Chandler, Mesa, Glendale, Casa Grande and San Tan Valley. We are continuing to add stores each year and are looking for qualified individuals to grow with us. We strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer great benefits, paid time off, training, and all you need to be successful. Join our team today!
POSITION SUMMARY
As an Automotive Service Advisor for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales. If you have a service sales background, a proven track record in sales, and are highly committed to delivering the best service experience to our guests, we would like to talk with you. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Build customer satisfaction and loyalty by providing the best guest experience
- Achieve a thorough knowledge of all products, services, warranties and maintenance issues
- Keep up to date through training and vendor publications
- Adhere to the Big O Tire policies and procedures
- Assist other sales or service associates as needed in an effort to exceed our customers’ expectations
- Help maintain the appearance and cleanliness of the building and perimeter areas
- Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
- Maintain showroom merchandise
- Follow all safety practices as outlined in policy and procedures
- Sales of tires and service-related needs
QUALIFICATIONS
- 1 year minimum tire & auto service sales experience
- Strong auto service & tire sales knowledge
- Good leadership abilities and team building
- Excellent customer service and communication skills
- Strong organizational skills
- Proficient at preventive maintenance sales
- Maintain professional appearance at all times
- Have problem solving abilities and be a self-starter
- Multi-tasking abilities
We offer a wide range of benefits that include:
- Medical, dental and vision plans
- 401k
- Vacation pay
- Sick pay
- 401K
- Short Term Disability
- Employee friends and family discount programs
- Training
- State of the art facilitates
- Generous pay and bonus structure
- Manager in training program
Potential Earnings for Sales Associates $70k+
Relocation packages are available for those that qualify
Job Requirements:
Potential Earnings for Sales Associates $70k+
Relocation packages are available for those that qualify