Server Assistant

Hotel Figueroa’s reputation as a magnet for progressive thinkers first put it on the map nearly a century ago-and now, Chef AJ McCloud and Chef Jan Claudio’s culinary artistry keeps visitors and locals coming back in droves. Our restaurants provide an intimate retreat from the bustle of Downtown Los Angeles. Our chefs use the best locally sourced ingredients to create uniquely flavorful, ingredient-forward menus making Hotel Figueroa a sought-after destination for serious foodies. The atmosphere lends homage to the coastal lifestyle where art meets fashion amidst a serene backdrop. Our farm-to-glass cocktails enhance the dining experience and are conversation-starters themselves. Food and beverage will be accompanied by ongoing programming including eclectic poolside vibes with live musicians and performance art in an electric scene that keeps L.A.’s best and brightest buzzing into the wee hours.Sparrow is a modern coastal Italian restaurant located at Hotel Figueroa, the award-winning preserved treasure in Downtown Los Angeles. Sparrow features an expansive menu by Chef AJ McCloud and Chef Jan Claudio consisting of comforting Italian and Mediterranean classics with creative twists, offering a selection of pasta, pizzas, and other wood-fired creations that exude bold flavors and high-quality, sustainable, and organic ingredients. Its cuisines are complemented by adventurous mixology that uses fresh, seasonal ingredients, and the finest spirits to craft dynamic cocktails all rooted in the flavors of Italy. Offering a resort-like respite, Sparrow’s signature design transports guests to the enchanting southern European coast. The restaurant features a cathedral-like entryway, velvet draped arches, modern light fixtures, and the use of marble, tile insets, and wood, all contributing to the romantic Coastal Italian and Mediterranean aesthetic.

Join a high-energy team that delivers a feast for the senses on a nightly basis. We strive for excellence with an elevated sense of hospitality. We care for our team and our community.

We pride ourselves on our fast-paced culture and exceptional guest experiences. We’re looking for high energy team players with a guest-first attitude who are eager to learn and pride themselves on providing exceptional guest experiences.

The Server Assistant is a vital role for creating exceptional guest experiences. Server Assistants help the Server make sure every detail is taken care of. Server Assistants clear dirty flatware and glasses, assist with guest communication, and anticipate the needs of the guest to make sure the guest experience is seamless and exceptional.

Responsibilities

  • Deliver a consistently high level of customer service to each guest and team member
  • Proactive and anticipate the needs of coworkers around them that may need
  • Ability to have extensive knowledge on the beverages we offer on the menu and the mastery of the food menu in order to properly garnish and send out
  • Mechanical in execution uses organized steps of service to ensure order accuracy and consistency even in the busiest of times
  • Maintain a safe and clean working environment by complying with health and safety guidelines
  • Ensuring that side stations are prepped as needed for business demand
  • Build rapport with guests in order to increase repeat clientele

Qualifications

  • Experience in fine dining preferred
  • Exhibit strong multitasking abilities
  • Posses a diligent work ethic
  • Maintain a clean and professional appearance
  • Display the ability to forecast and anticipate the needs of our guests and the restaurant
  • Experience in a Full Service Restaurant Preferred
  • Available to work nights, weekends and holidays
  • Must be able to stand for the duration of shifts and lift up to 35lbs

We offer opportunities for growth and development. We pride ourselves on our fast-paced culture that is supported by leaders who propel you to your full potential.

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