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Senior Technical Writer – Opportunity for Working Remotely

myGwork

This is a Full-time position in Los Angeles, CA posted May 8, 2022.

Job Description As you join VMware, you will help grow a company that makes meaningful and significant technology solutions and is committed to being a “force for good” in technology. Our mission is to become the trusted foundation for accelerating innovation in an unpredictable world. VMware software is essential for making the applications and devices your family and friends use every day a reality. Which means your work is essential for transforming everywhere. Why will you enjoy this new opportunity? VMware is a global leader in cloud infrastructure and business mobility. VMware accelerates customers’ digital transformation journey by enabling enterprises to master a software-defined approach to business and IT. With VMware solutions, organizations are building extraordinary experiences by mobilizing everything. Our customers are responding faster to opportunities with modern data and apps hosted across hybrid clouds, and safeguarding customer trust with a defense-in-depth approach to cybersecurity. The VMware Information Experience (IX) team is seeking an experienced technical writer to support the products in the VMware Tanzu portfolio including Tanzu Application Platform. For this position, you should demonstrate strong technical and writing skills, flexibility, and adaptability. As part of our highly collaborative team of technical writers, you will work with software developers, product managers, and engineering stakeholders to create technical documentation that helps our customers use our products to achieve their goals. You can see our Tanzu documentation at https://docs.pivotal.io and https://docs.vmware.com/en/VMware-Tanzu/index.html. You will: Work independently to create and revise existing technical content in a fast-paced, agile environment. Communicate highly complex technical concepts clearly and concisely. Write for a range of customers, including new and experienced operators, administrators, and developers. Work with peer reviewers, incorporating editorial feedback to ensure that VMware style and standards are appropriately observed in technical content and media. Use the VMware toolchain and source control tools to author and publish content. Research writing assignments using a variety of sources including trying out the feature, reviewing issues, code, and commit messages, and interviewing subject matter experts. Collaborate with developers, product managers, and other writers. Ensure compliance with documentation styles and standards. Write and publish world-class technical documentation using Markdown. Contribute to open-source projects used by developers and customers. Your enthusiasm and passion for providing high-quality technical content will have a direct impact on our documentation and on our customers’ experience with the product. Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? Complete the onboarding tasks and tools training for producing VMware documentation, and for understanding the legacy documentation toolset from which we are migrating. Gain proficiency with the authoring tools as you progress through the training. Achieved proficiency with the authoring tools and assigned product areas. Successfully deliver documentation for the assigned product areas on time to quality. At 12 months you will independently deliver new and updated content for your assigned product features, and you will have: Developed a solid working relationship with your development and product management teams. Contributed your ideas for improving the customer’s experience with your writing team. The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? Create content for experienced technical users (developers) as well as administrators and operators who deploy and maintain a large distributed software system. Collaborate with software developers, product managers, writers, information architects, quality engineers, user interface designers, and technical support engineers to develop and review information. Use Markdown and Git to author high-quality information on schedule. Incorporate customer feedback and suggested improvements into core content. Work with both open source and proprietary content, bringing both sources together for differing product goals. What is the leadership like for this role? What is the structure and culture of the team like? The technical writers report to an IX Manager as part of the Information Experience (IX) organization. For this role, you will work with other experienced writers to create documentation for multiple products. The technical writers work independently and coordinate their work with one another and with their development teams. One team member has the role of Lead writer and works with the team to ensure that consistent organization and content guidelines are defined. After onboarding and coming up to speed with our team and processes, you will be expected to take the Lead on several product documentation sets. Where is this role located? Remote: This role is fully remote, allowing you the flexibility to work from the location you feel most productive and comfortable. You will be expected to live within 0-4 time zones of the primary location. What are the benefits and perks of working at VMware? You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com. Employee Stock Purchase Plan Medical Coverage, Retirement, and Parental Leave Plans for All Family Types Generous Time Off Programs 40 hours of paid time to volunteer in your community Rethink’s Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities Financial contributions to your ongoing development (conference participation, trainings, course work, etc.) Wellness reimbursement and online fitness and wellbeing classes Category : Engineering and Technology Subcategory: Technical Writing Experience: Manager and Professional Full Time/ Part Time: Full Time Posted Date: 2022-02-24 VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com. Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.This employer is a corporate member ofmyGwork – LGBTQ+ professionals, the business community for LGBTQ+ professionals,students, inclusive employers & anyone who believes in workplace equality.